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    My PanelDue7i Keep Says "connecting"

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    PanelDue
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    • TRATOONundefined
      TRATOON
      last edited by

      Hello, I connected a PanelDue7i using the 10-Pin 300mm Ribbon Cable I received along with the PanelDue in the CONN_SD slot on both the PanelDue and my Duet 2 Wifi. I used a FLUKE multimeter to perform a continuity check on each wire of the ribbon cable (all wires passed the check). I also made sure the baud rates on both the Duet 2 Wifi and PanelDue 7i were 57600. However, the PanelDue still says "connecting." Please Help.

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        What firmware are you running on the Duet and PanelDue respectively?

        Does your config.g contain the command to enable the PanelDue?

        Do you have a 4-wire cable to test with as an alternative?

        Z-Bot CoreXY Build | Thingiverse Profile

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        • TRATOONundefined
          TRATOON
          last edited by

          I am running PanelDue fw 3.4.0 and RepRap 3.3 my config.g has M575 P1 S1 B57600 and I don't have a 4 wire cable right now. However I can make one in 10 minutes.

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          • Phaedruxundefined
            Phaedrux Moderator
            last edited by Phaedrux

            3.4 on the Panel and 3.3 on the Duet should probably work, but just in case, you can update the Duet as well. You should be on 3.4 anyway.

            Upload this zip file as is to the system tab:

            https://github.com/Duet3D/RepRapFirmware/releases/download/3.4.0/Duet2and3Firmware-3.4.0.zip

            If that doesn't help, please try a 4-wire cable. If you don't plan on using the SD card slot on the PanelDue the 4-wire cable is preferred anyway.

            If you're still having troubles after trying that please post your full config.g and the results of M122 and M98 P"config.g". Also post the exact firmware version of the PanelDue as shown on the setup tab.

            Z-Bot CoreXY Build | Thingiverse Profile

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            • TRATOONundefined
              TRATOON
              last edited by TRATOON

              Done. I uploaded the files.

              TRATOONundefined 1 Reply Last reply Reply Quote 0
              • TRATOONundefined
                TRATOON @TRATOON
                last edited by

                Exact Panel Due fw version: 3.4.0

                M122 Results: === Diagnostics ===
                RepRapFirmware for Duet 2 WiFi/Ethernet version 3.4.0 (2022-03-15 18:58:31) running on Duet WiFi 1.02 or later
                Board ID: 0JD0M-9P6M2-NW4SS-6JKD8-3SN6Q-1UWMK
                Used output buffers: 3 of 24 (17 max)
                === RTOS ===
                Static ram: 23868
                Dynamic ram: 74300 of which 0 recycled
                Never used RAM 13912, free system stack 184 words
                Tasks: NETWORK(ready,14.1%,218) HEAT(notifyWait,0.0%,332) Move(notifyWait,0.0%,364) MAIN(running,85.4%,444) IDLE(ready,0.5%,30), total 100.0%
                Owned mutexes:
                === Platform ===
                Last reset 00:03:17 ago, cause: software
                Last software reset at 2022-04-22 00:04, reason: User, GCodes spinning, available RAM 13912, slot 1
                Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a
                Error status: 0x00
                Aux0 errors 0,0,1
                Step timer max interval 0
                MCU temperature: min 32.4, current 34.5, max 34.6
                Supply voltage: min 24.0, current 24.2, max 24.5, under voltage events: 0, over voltage events: 0, power good: yes
                Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
                Events: 0 queued, 0 completed
                Driver 0: standstill, SG min n/a
                Driver 1: standstill, SG min n/a
                Driver 2: standstill, SG min n/a
                Driver 3: standstill, SG min n/a
                Driver 4: standstill, SG min n/a
                Driver 5:
                Driver 6:
                Driver 7:
                Driver 8:
                Driver 9:
                Driver 10:
                Driver 11:
                Date/time: 2022-04-22 09:19:25
                Cache data hit count 4294967295
                Slowest loop: 6.32ms; fastest: 0.18ms
                I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                === Storage ===
                Free file entries: 10
                SD card 0 detected, interface speed: 20.0MBytes/sec
                SD card longest read time 4.3ms, write time 0.0ms, max retries 0
                === Move ===
                DMs created 83, segments created 0, maxWait 0ms, bed compensation in use: none, comp offset 0.000
                === MainDDARing ===
                Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                === AuxDDARing ===
                Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                === Heat ===
                Bed heaters 0 -1 -1 -1, chamber heaters -1 -1 -1 -1, ordering errs 0
                === GCodes ===
                Segments left: 0
                Movement lock held by null
                HTTP is idle in state(s) 0
                Telnet is idle in state(s) 0
                File is idle in state(s) 0
                USB is idle in state(s) 0
                Aux is assembling a command in state(s) 0
                Trigger is idle in state(s) 0
                Queue is idle in state(s) 0
                LCD is idle in state(s) 0
                Daemon is idle in state(s) 0
                Autopause is idle in state(s) 0
                Code queue is empty
                === Network ===
                Slowest loop: 16.13ms; fastest: 0.00ms
                Responder states: HTTP(2) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
                HTTP sessions: 1 of 8

                • WiFi -
                  Network state is active
                  WiFi module is connected to access point
                  Failed messages: pending 0, notready 0, noresp 0
                  WiFi firmware version 1.26
                  WiFi MAC address e0:98:06:a4:42:62
                  WiFi Vcc 3.36, reset reason Turned on by main processor
                  WiFi flash size 4194304, free heap 24320
                  WiFi IP address 192.168.1.148
                  WiFi signal strength -56dBm, mode 802.11n, reconnections 0, sleep mode modem
                  Clock register 00002002
                  Socket states: 4 0 0 0 0 0 0 0

                M98 Results:

                M98 P"config.g"
                HTTP is enabled on port 80
                FTP is disabled
                TELNET is disabled
                Warning: Macro file config-override.g not found

                And I do plan on using the SD slot. However for testing purposes, I will go make a 4-wire cable right now

                Phaedruxundefined 1 Reply Last reply Reply Quote 0
                • Phaedruxundefined
                  Phaedrux Moderator @TRATOON
                  last edited by

                  @tratoon said in My PanelDue7i Keep Says "connecting":

                  Exact Panel Due fw version: 3.4.0

                  https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_PanelDue

                  You can try the latest pre-release paneldue firmware as well.

                  https://github.com/Duet3D/PanelDueFirmware/releases

                  Z-Bot CoreXY Build | Thingiverse Profile

                  TRATOONundefined 1 Reply Last reply Reply Quote 0
                  • TRATOONundefined
                    TRATOON @Phaedrux
                    last edited by

                    @phaedrux Updating the firmware didn't work it still says connecting.

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                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by

                      Can you post your full config?

                      Z-Bot CoreXY Build | Thingiverse Profile

                      TRATOONundefined 1 Reply Last reply Reply Quote 0
                      • TRATOONundefined
                        TRATOON @Phaedrux
                        last edited by TRATOON

                        @phaedrux The four wire worked. However, I would like SD functionality. What do you suggest? Should I ask my distributor for a new cable?

                        TRATOONundefined 1 Reply Last reply Reply Quote 0
                        • TRATOONundefined
                          TRATOON @TRATOON
                          last edited by

                          However, I checked the continuity of the ribbon cable and it was continuous. So what else could be the problem?

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                          • Phaedruxundefined
                            Phaedrux Moderator
                            last edited by

                            It's getting power through the ribbon cable, but it seems like the data connection is not working.

                            Can you also check the resistance of the ribbon cable wires?

                            Can you also inspect the socket on the board for solder defects?

                            Z-Bot CoreXY Build | Thingiverse Profile

                            TRATOONundefined 1 Reply Last reply Reply Quote 0
                            • TRATOONundefined
                              TRATOON @Phaedrux
                              last edited by

                              @phaedrux Will do thank you

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                              • TRATOONundefined TRATOON marked this topic as a question
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