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    Duet Wifi Dead ?

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
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    • SIamundefined
      SIam
      last edited by

      Hello,

      Last Sunday i have printed the last Time and all was fine! after this print i have switch off my Printer.
      On Sunday night i wantet start a New Print but i can't reach the Duet by Web 😞 The same Problem with USB no connection
      So i have try to change the SD-Card but without suxess.
      After that i have checked the Powersupply this is stable with 24 Volts.

      Normaly if i switch on The printer the Fans will start and stop after view seconds this don't work now the next Problem i have found is that the hotend and the head Bed will power on when i switch on The printer !

      In the last day I have checked all the Cable but i don't find some error.

      When i switch on the Printer all LED's are on and nothing else happens i can Press the Reset or The erase Button without any reaction here is a picture you can see the Board

      https://photos.app.goo.gl/K27brzMQEDzCa80O2

      is there any thing what i can do ?

      regards

      Andy

      Hypercube-Evolution-Hybrid, Piezo Orion, Orbiter
      Duet WiFi 1.02 or later + DueX5
      RepRapFirmware for Duet 2 WiFi/Ethernet 3.4.0beta4 (2021-09-27 11:30:36)
      Duet WiFi Server: 1.26
      Duet Web Control 3.4.0beta4 (2021-09-27)

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      • dc42undefined
        dc42 administrators
        last edited by

        If the heaters turn on when you apply power, then unfortunately it sounds as though there has been a severe over voltage event on the 5V or 3.3V rail that has blown the mosfet driver chip and probably the processor too. Is the processor or any other chip getting hot? What type of Z probe do you use?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • SIamundefined
          SIam
          last edited by

          Hello

          this sounds not good 😞 on the board is nothing what is hot. I think you mean the z endstop ? this is a mechanical micro switch.

          Hypercube-Evolution-Hybrid, Piezo Orion, Orbiter
          Duet WiFi 1.02 or later + DueX5
          RepRapFirmware for Duet 2 WiFi/Ethernet 3.4.0beta4 (2021-09-27 11:30:36)
          Duet WiFi Server: 1.26
          Duet Web Control 3.4.0beta4 (2021-09-27)

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          • SIamundefined
            SIam
            last edited by

            hi,

            now i have controlled the Board Power on the 5 V i have 4.88V and on the 3.3 V i Have 3.1 Volts

            Hypercube-Evolution-Hybrid, Piezo Orion, Orbiter
            Duet WiFi 1.02 or later + DueX5
            RepRapFirmware for Duet 2 WiFi/Ethernet 3.4.0beta4 (2021-09-27 11:30:36)
            Duet WiFi Server: 1.26
            Duet Web Control 3.4.0beta4 (2021-09-27)

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            • dc42undefined
              dc42 administrators
              last edited by

              That's an odd failure mode. I've seen a couple of boards where the 5V or 3.3V rail appears to have been shorted to +12V or +24V, and in both cases the heaters turned on all the time AND some chips were getting hot (usually the 3.3V regulator, processor, and sometimes the 74HCT02 or 74HC125). If the 3.3V rail is only at 3.1V, that does suggest that the 3.3V rail is overloaded, in which case I would expect at least the 3.3V regulator to get hot.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • SIamundefined
                SIam
                last edited by

                Today i have checked again all the kable in the hope to find a blank or lose connection which can cause a short circuit something must have happened but i can't find it.
                The only part of the printer which are supplied with 24 V and 3.3V is the hot end but even there I found nothing I'm going crazy.

                I'm an electronics technician myself and this makes it twice bad that i can't find any error

                At one point we agree that the board seems to be defective what may have ever happened is there a way to get this board repaired? if yes how? this board is 2 months old

                Hypercube-Evolution-Hybrid, Piezo Orion, Orbiter
                Duet WiFi 1.02 or later + DueX5
                RepRapFirmware for Duet 2 WiFi/Ethernet 3.4.0beta4 (2021-09-27 11:30:36)
                Duet WiFi Server: 1.26
                Duet Web Control 3.4.0beta4 (2021-09-27)

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                • SIamundefined
                  SIam
                  last edited by

                  so far so good the printer works with a new Duet (except Y port) now is only the question what hav i to do to get the first board repaired ? can i send it directly or should i go to my German Seller?

                  Hypercube-Evolution-Hybrid, Piezo Orion, Orbiter
                  Duet WiFi 1.02 or later + DueX5
                  RepRapFirmware for Duet 2 WiFi/Ethernet 3.4.0beta4 (2021-09-27 11:30:36)
                  Duet WiFi Server: 1.26
                  Duet Web Control 3.4.0beta4 (2021-09-27)

                  1 Reply Last reply Reply Quote 0
                  • dc42undefined
                    dc42 administrators
                    last edited by

                    @SIam:

                    Today i have checked again all the kable in the hope to find a blank or lose connection which can cause a short circuit something must have happened but i can't find it.
                    The only part of the printer which are supplied with 24 V and 3.3V is the hot end but even there I found nothing I'm going crazy.

                    I'm an electronics technician myself and this makes it twice bad that i can't find any error

                    It's not uncommon for the cartridge heater in a hot end to develop a short between the element and the case, sometimes only when is hot. This puts the entire hot end metalwork at +12V or +24V. So you only need a short from the metalwork to something else on the hot end assembly to feed +12V or +24V to somewhere that it shouldn't be. The thermistor connections on the Duet are protected against this, but not the 3.3V pin on the Z probe connector that provides power to the Z probe. What type of Z probe do you have, and is there any possibility that it could have shorted against the hot end metalwork?

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • SIamundefined
                      SIam
                      last edited by

                      i don't use a z Probe i only have an Z-endstop switch.

                      here are some photos from the hotend : https://photos.app.goo.gl/GfxbeygkryZRTKCE2

                      Hypercube-Evolution-Hybrid, Piezo Orion, Orbiter
                      Duet WiFi 1.02 or later + DueX5
                      RepRapFirmware for Duet 2 WiFi/Ethernet 3.4.0beta4 (2021-09-27 11:30:36)
                      Duet WiFi Server: 1.26
                      Duet Web Control 3.4.0beta4 (2021-09-27)

                      1 Reply Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators
                        last edited by

                        So is there any 3.3V wiring on the hot end apart from the thermistor wires?

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • elmoretundefined
                          elmoret
                          last edited by

                          Looks like a large DSUB connector, perhaps a stray wire inside that connector shorted +24v to +3.3v?

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                          • SIamundefined
                            SIam
                            last edited by

                            on the first photo you see a gray flat cable this is the only 3.3V to the optical x endstop This cable goes directly to the Duet the other cable (fan/hotend and Thermistor) goes to the sub D connector and then to the Duet.
                            All used pins in The sub D case are isolated with shrinking tube

                            Hypercube-Evolution-Hybrid, Piezo Orion, Orbiter
                            Duet WiFi 1.02 or later + DueX5
                            RepRapFirmware for Duet 2 WiFi/Ethernet 3.4.0beta4 (2021-09-27 11:30:36)
                            Duet WiFi Server: 1.26
                            Duet Web Control 3.4.0beta4 (2021-09-27)

                            1 Reply Last reply Reply Quote 0
                            • dc42undefined
                              dc42 administrators
                              last edited by

                              Please put in a warranty claim to your supplier.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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                              • SIamundefined
                                SIam
                                last edited by

                                ok Thank You i will contact my supplier

                                Hypercube-Evolution-Hybrid, Piezo Orion, Orbiter
                                Duet WiFi 1.02 or later + DueX5
                                RepRapFirmware for Duet 2 WiFi/Ethernet 3.4.0beta4 (2021-09-27 11:30:36)
                                Duet WiFi Server: 1.26
                                Duet Web Control 3.4.0beta4 (2021-09-27)

                                1 Reply Last reply Reply Quote 0
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