duet 2 wifi wifi connector fell off * warrenty request e3d *

elmoret

It was clearly physically damaged.... warranty is not going to cover smashing the product!

owling2005

@elmoret it wasnt physicalie damaged it looked like the connector was just glued on

Phaedrux

It was like that out of the box?

owling2005

@Phaedrux no i mounted it into my ender 5+ middle section connected all the wires turned it over and it was gone I was fuming its such a bad design these no support or anything for it

jay_s_uk

@owling2005 sounds like you trapped the wifi antenna and ripped it off during turning the machine off.

owling2005

@jay_s_uk i made sure it was free it was just the weight of the cable cause I couldn't disconnect it because of its poor placement

elmoret

The "weight of the cable" would not have caused all these scratches and smash marks on the ESP shield/housing:

infiniteloop

@elmoret

The "weight of the cable" would not have caused all these scratches and smash marks

These WiFi cables can weight quite a lot - especially if the router is more than a scratch (or two) away

A Former User

This post is deleted!

owling2005

the scrathces happened after the fact as I was thinning cables for the pins for the connector and a blob of solder fell on there I do have a possible friend able to possible desolder the board but if we do that I'll go ethernet as the wifi was patchy at best board would restart but wifi would fail to connect

droftarts

@owling2005 Unfortunately, damage like this is not covered by the warranty. See https://www.duet3d.com/page/warranty-policy

I initially thought that there's a hole through the board, but I think it is actually just the pad has been ripped off. Unfortunately, the missing pad is the contact for the pin. See page 19 of https://www.espressif.com/sites/default/files/documentation/esp-wroom-02u_esp-wroom-02d_datasheet_en.pdf
Probably the easiest repair is to replace the ESP module. They are £2.59 on Digikey: https://www.digikey.co.uk/en/products/detail/espressif-systems/ESP-WROOM-02U-N2/9381715

~~Edit: The Duet Mini 5+ WiFi PCB is different from the Ethernet version; you can't replace the WiFi module with an Ethernet module.~~

Ian

owling2005

@droftarts i have a standard duet 2 wifi i ordered the ethernet module and get a replacement wifi aswell

Thanks for your kind words i wish more members were as considerate

droftarts

@owling2005 said in duet 2 wifi wifi connector fell off * warrenty request e3d *:

i have a standard duet 2 wifi

Ah, sorry, I was looking at my Mini 5+ and forgot you had a Duet 2! It's the same ESP module on both, though. And you're right, you can change a Duet 2 WiFi to a Duet 2 Ethernet.

Ian