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    Duet 2 Ethernet disconnect when printing and paneldue connected

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    PanelDue
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    • Shokiundefined
      Shoki @Phaedrux
      last edited by

      @Phaedrux I will not be able to try this before mid november as I have vacation and then I will see you at Formnext.

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      • edspedundefined
        edsped
        last edited by

        Now I'm racking my brain to think of anything I did differently going from the wifi to the 6HC and the only other thing I can think of and it may be minor is that I switched from a flat 4 wire cable to a twisted left over from a stepper motor. That being said I switched between the 4 wire and the ribbon cable when trying to troubleshoot the WiFi but I did not use new wires for the 4 wire setup. What I'm currently running...

        IMG_1992.JPG

        dc42undefined 1 Reply Last reply Reply Quote 0
        • dc42undefined
          dc42 administrators @edsped
          last edited by dc42

          All, thanks for reporting this. I suspect that something is causing PanelDue to repeatedly retry a request for the object model, causing the GCode processor to be overloaded with M409 requests. We are looking into it. Meanwhile, if anyone encounters this please report:

          • RRF firmware version on the main board
          • PanelDue firmware version
          • What baud rate you are using for the PanelDue (the default 57600, or something else)
          • What status the PanelDue is showing after it happened (Idle, Connecting, something else, or alternating between two or more values)
          • Anything you did (e.g. command you sent to the machine) that appeared to trigger this happening.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • dc42undefined dc42 referenced this topic
          • dc42undefined
            dc42 administrators @dc42
            last edited by dc42

            All, please download and install the appropriate build of PanelDueFirmware from https://www.dropbox.com/scl/fo/krqc6189we080r638jrwn/h?rlkey=80p7daqhs67630djtfs2pqwlj&dl=0 and see if it solves the problem.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            edspedundefined Shokiundefined Leonard03undefined 3 Replies Last reply Reply Quote 0
            • edspedundefined
              edsped @dc42
              last edited by

              @dc42 said in Duet 2 Ethernet disconnect when printing and paneldue connected:

              All, please download and install the appropriate build of PanelDueFirmware from https://www.dropbox.com/scl/fo/krqc6189we080r638jrwn/h?rlkey=80p7daqhs67630djtfs2pqwlj&dl=0 and see if it solves the problem.

              Sorry if I wasn't clear but I've moved from the Duet 2 WiFi to the Duet 3 6HC with SBC and the problem seems to be resolved. That being said no printing information is displayed in the 7i console.

              Also, I always ran the 7i with standard baud rate. Let me know if you still want me to install the firmware above.

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              • Shokiundefined
                Shoki @dc42
                last edited by

                @dc42 I will try it when coming back after Formnext. See you there.

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                • Leonard03undefined
                  Leonard03 @dc42
                  last edited by

                  @dc42 for me seems that made a big difference. Not a single drop in DWC into a 7 hours print so far

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                  • edspedundefined
                    edsped @Leonard03
                    last edited by

                    @Leonard03 Keep me posted as if the firmware fixes your issue then my Duet 2 WiFi should be okay and

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                    • Exerqtorundefined Exerqtor referenced this topic
                    • dc42undefined
                      dc42 administrators @Leonard03
                      last edited by

                      @Leonard03 thanks for that.

                      @Shoki please let me know when you have had a chance to test the new PanelDueFirmware.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      edspedundefined 1 Reply Last reply Reply Quote 0
                      • Shokiundefined
                        Shoki
                        last edited by

                        @dc42 I just tried it.
                        This did not make a difference for me.
                        The firmware was correctly installed and the name displayed on the Paneldue corresponds to the one you provided.

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                        • edspedundefined
                          edsped @dc42
                          last edited by

                          @dc42 Has there been any more work on this? I switched from a 6HC w/SBC to 6HC standalone and sure enough the disconnects are back. Unlike using the built in WiFi on the Duet 2 that was giving me disconnects I have the 6HC connected to a Trendnet AC1200 Wireless bridge via ethernet. The big difference between SBC and non SBC is that the PanelDue reports all activity in the console in standalone mode and reported nothing in SBC mode.

                          Shokiundefined 1 Reply Last reply Reply Quote 0
                          • Shokiundefined
                            Shoki @edsped
                            last edited by

                            @edsped I have added an on/off switch on my PanelDue so I turn it off when I don't use it. Hardware solution to a software problem.

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