@makerdise @xanden
I agree it looks like the 3.3V regulator has blown. That is likely to be a short between VIN and some part of the 5V system (causing the regulator to "see" VIN rather than 5V.). Before you ship it back can you check to see if the 5V LED comes on with just VIN plugged in, no USB.
It is important to check all your wiring very carefully to ensure there are no shorts. Issues we have seen before:
Heater cartiridge shorting to hearter block shorting to thermistor.
Shorts within wiring looms
Shorts on the back of the board due to mounting
P.S. please can you fill in the reseller warranty form not the Duet3d one:
https://docs.google.com/forms/d/17WRpYT6JcQLoGkr0_o0HU3xC2dzrbPzm1gcxMugnaxY/