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Duet 3 Disconnects from SBC

Scheduled Pinned Locked Moved Unsolved
Firmware installation
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  • undefined
    mrenz999
    last edited by 4 Sept 2020, 01:44

    During printing my SBC says randomly "Network error, not connected" Then shuts down the print I have running. Not sure what is causing this.

    1 Reply Last reply Reply Quote 1
    • undefined
      Phaedrux Moderator
      last edited by 4 Sept 2020, 02:26

      Please provide the results of M122 after this occurs.

      And setup some debug monitoring to capture more information.

      https://duet3d.dozuki.com/Wiki/Getting_Started_With_Duet_3#Section_Monitoring_optional

      Z-Bot CoreXY Build | Thingiverse Profile

      undefined 1 Reply Last reply 4 Sept 2020, 03:55 Reply Quote 0
      • undefined
        mrenz999 @Phaedrux
        last edited by 4 Sept 2020, 03:55

        @Phaedrux Warning: Lost connection to Duet (Board is not available (no data response))
        Warning: Controller has been reset

        Just happened. Will do M112 as well.

        1 Reply Last reply Reply Quote 0
        • undefined
          Phaedrux Moderator
          last edited by 4 Sept 2020, 04:00

          M122 is diagnostics

          M112 is reset

          Z-Bot CoreXY Build | Thingiverse Profile

          undefined 1 Reply Last reply 4 Sept 2020, 04:17 Reply Quote 0
          • undefined
            mrenz999 @Phaedrux
            last edited by 4 Sept 2020, 04:17

            @Phaedrux Opps typo lol
            m122
            === Diagnostics ===
            RepRapFirmware for Duet 3 MB6HC version 3.01-RC9 running on Duet 3 MB6HC v1.01 or later
            Board ID: 08DJM-956L2-G43S8-6J1FA-3SJ6P-1B06GUsed output buffers: 1 of 40 (10 max)
            === RTOS ===
            Static ram: 154572
            Dynamic ram: 162084 of which 20 recycled
            Exception stack ram used: 216
            Never used ram: 76324
            Tasks: NETWORK(ready,2076) HEAT(blocked,1196) CanReceiv(suspended,3824) CanSender(suspended,1484) CanClock(blocked,1432) TMC(blocked,216) MAIN(running,4652) IDLE(ready,80)
            Owned mutexes:
            === Platform ===
            Last reset 00:17:17 ago, cause: software
            Last software reset at 2020-09-04 04:59, reason: User, spinning module LinuxInterface, available RAM 75604 bytes (slot 1)
            Software reset code 0x0010 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0444a000 BFAR 0x00000000 SP 0xffffffff Task 0x4e49414d
            Error status: 0
            Free file entries: 10
            SD card 0 not detected, interface speed: 37.5MBytes/sec
            SD card longest block write time: 0.0ms, max retries 0
            MCU temperature: min 42.0, current 42.3, max 43.7
            Supply voltage: min 24.1, current 24.1, max 24.2, under voltage events: 0, over voltage events: 0, power good: yes
            12V rail voltage: min 12.0, current 12.1, max 12.1, under voltage events: 0
            Driver 0: standstill, reads 28510, writes 14 timeouts 0, SG min/max 0/0
            Driver 1: standstill, reads 28510, writes 14 timeouts 0, SG min/max 0/0
            Driver 2: standstill, reads 28511, writes 14 timeouts 0, SG min/max 0/0
            Driver 3: standstill, reads 28511, writes 14 timeouts 0, SG min/max 0/0
            Driver 4: standstill, reads 28512, writes 14 timeouts 0, SG min/max 0/0
            Driver 5: standstill, reads 28512, writes 14 timeouts 0, SG min/max 0/0
            Date/time: 2020-09-04 05:16:59
            Slowest loop: 3.68ms; fastest: 0.14ms
            === Move ===
            Hiccups: 0(0), FreeDm: 375, MinFreeDm: 375, MaxWait: 0ms
            Bed compensation in use: none, comp offset 0.000
            === MainDDARing ===
            Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
            === AuxDDARing ===
            Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
            === Heat ===
            Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
            Heater 1 is on, I-accum = 0.0
            === GCodes ===
            Segments left: 0
            Movement lock held by null
            HTTP* is ready with "M122" in state(s) 0
            Telnet is idle in state(s) 0
            File is idle in state(s) 0
            USB is idle in state(s) 0
            Aux is assembling a command in state(s) 0
            Trigger* is idle in state(s) 0
            Queue is idle in state(s) 0
            LCD is idle in state(s) 0
            SBC is idle in state(s) 0
            Daemon* is idle in state(s) 0
            Autopause is idle in state(s) 0
            Code queue is empty.
            === Network ===
            Slowest loop: 2.08ms; fastest: 0.01ms
            Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
            HTTP sessions: 0 of 8

            • Ethernet -
              State: disabled
              Error counts: 0 0 0 0 0
              Socket states: 0 0 0 0 0 0 0 0
              === CAN ===
              Messages sent 53, longest wait 0ms for type 0
              === Linux interface ===
              State: 0, failed transfers: 0
              Last transfer: 16ms ago
              RX/TX seq numbers: 436/438
              SPI underruns 0, overruns 0
              Number of disconnects: 1
              Buffer RX/TX: 0/0-0
              === Duet Control Server ===
              Duet Control Server v3.1.1
              Trigger:
              Finishing macro config.g, started by system

            Next stack level
            Code buffer space: 4096
            Configured SPI speed: 8000000 Hz
            Full transfers per second: 30.67

            undefined 1 Reply Last reply 4 Sept 2020, 04:26 Reply Quote 0
            • undefined
              mrenz999 @mrenz999
              last edited by 4 Sept 2020, 04:26

              @Phaedrux
              Started the print again with same results. Then ran M122
              again
              9/3/2020, 9:23:58 PM Leadscrew adjustments made: 0.273 0.190 0.300, points used 3, (mean, deviation) before (0.254, 0.047) after (0.000, 0.000)
              9/3/2020, 9:23:46 PM m122
              === Diagnostics ===
              RepRapFirmware for Duet 3 MB6HC version 3.01-RC9 running on Duet 3 MB6HC v1.01 or later
              Board ID: 08DJM-956L2-G43S8-6J1FA-3SJ6P-1B06GUsed output buffers: 1 of 40 (13 max)
              === RTOS ===
              Static ram: 154572
              Dynamic ram: 162708 of which 20 recycled
              Exception stack ram used: 424
              Never used ram: 75492
              Tasks: NETWORK(ready,2076) HEAT(blocked,1184) CanReceiv(suspended,3824) CanSender(suspended,1432) CanClock(blocked,1432) TMC(blocked,80) MAIN(running,4436) IDLE(ready,80)
              Owned mutexes:
              === Platform ===
              Last reset 00:24:07 ago, cause: software
              Last software reset at 2020-09-04 04:59, reason: User, spinning module LinuxInterface, available RAM 75604 bytes (slot 1)
              Software reset code 0x0010 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0444a000 BFAR 0x00000000 SP 0xffffffff Task 0x4e49414d
              Error status: 0
              Free file entries: 10
              SD card 0 not detected, interface speed: 37.5MBytes/sec
              SD card longest block write time: 0.0ms, max retries 0
              MCU temperature: min 42.3, current 42.8, max 42.9
              Supply voltage: min 23.0, current 23.7, max 24.3, under voltage events: 0, over voltage events: 0, power good: yes
              12V rail voltage: min 12.0, current 12.1, max 12.1, under voltage events: 0
              Driver 0: ok, reads 62668, writes 3 timeouts 0, SG min/max 0/215
              Driver 1: ok, reads 62668, writes 3 timeouts 0, SG min/max 0/142
              Driver 2: standstill, reads 62668, writes 3 timeouts 0, SG min/max 0/88
              Driver 3: standstill, reads 62669, writes 3 timeouts 0, SG min/max 0/90
              Driver 4: standstill, reads 62668, writes 3 timeouts 0, SG min/max 0/93
              Driver 5: standstill, reads 62672, writes 0 timeouts 0, SG min/max not available
              Date/time: 2020-09-04 05:23:50
              Slowest loop: 4.72ms; fastest: 0.14ms
              === Move ===
              Hiccups: 0(0), FreeDm: 373, MinFreeDm: 373, MaxWait: 1426733ms
              Bed compensation in use: none, comp offset 0.000
              === MainDDARing ===
              Scheduled moves: 15, completed moves: 14, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: 3
              === AuxDDARing ===
              Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
              === Heat ===
              Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
              Heater 0 is on, I-accum = 0.4
              Heater 1 is on, I-accum = 0.6
              === GCodes ===
              Segments left: 0
              Movement lock held by File
              HTTP* is ready with "M122" in state(s) 0
              Telnet is idle in state(s) 0
              File* is idle in state(s) 40 0 0, running macro
              USB is idle in state(s) 0
              Aux is assembling a command in state(s) 0
              Trigger* is idle in state(s) 0
              Queue is idle in state(s) 0
              LCD is idle in state(s) 0
              SBC is idle in state(s) 0
              Daemon* is idle in state(s) 0
              Autopause is idle in state(s) 0
              Code queue is empty.
              === Network ===
              Slowest loop: 1.92ms; fastest: 0.01ms
              Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
              HTTP sessions: 0 of 8

              • Ethernet -
                State: disabled
                Error counts: 0 0 0 0 0
                Socket states: 0 0 0 0 0 0 0 0
                === CAN ===
                Messages sent 1644, longest wait 0ms for type 0
                === Linux interface ===
                State: 0, failed transfers: 0
                Last transfer: 18ms ago
                RX/TX seq numbers: 13844/13846
                SPI underruns 0, overruns 0
                Number of disconnects: 1
                Buffer RX/TX: 0/0-0
                === Duet Control Server ===
                Duet Control Server v3.1.1
                File:
                Finishing macro deployprobe.g, started by G30 P1 X20 Y365 Z-99999 ; probe near an adjusting screw

              Next stack level
              Executing macro bed.g, started by G32 ; bed compensation
              Suspended code: G30 P2 X430 Y240 Z-99999 S3 ; probe near an adjusting screw and calibrate 3 motors
              Suspended code: ;G29
              Suspended code: ;M402 ; retract probe
              Next stack level
              Executing macro start.g, started by system
              Suspended code: G28 ; home XYZ
              Suspended code: ;G29 S1 ; load heightmap
              Suspended code: ;M400
              Suspended code: ;G10 P0 R80 S235 ; Set extruder to 180 and release
              Suspended code: ;M98 P"0:/sys/ZSpeedsPrint.g" ; Load Z speeds for printing
              Suspended code: ;M98 P"0:/sys/CurrentsPrint.g" ; Load print motor currents
              Suspended code: ; Slicer Start Gcode begins.
              Next stack level
              Suspended code: T0
              Suspended code: M190 S70
              Suspended code: M104 S245
              Suspended code: M109 S245
              Suspended code: M82 ;absolute extrusion mode
              Suspended code: M83 ;relative extrusion mode
              Suspended code: G1 F1500 E-6.5
              Suspended code: ;LAYER_COUNT:51
              Suspended code: ;LAYER:0
              Suspended code: M107
              Suspended code: G0 F3600 X86.205 Y144.27 Z0.3
              Suspended code: ;TYPE:SKIRT
              Suspended code: G1 F1500 E6.5
              Suspended code: G1 F1800 X86.965 Y143.845 E0.03139
              Suspended code: G1 X88.334 Y143.116 E0.05591
              Suspended code: G1 X88.714 Y142.922 E0.01538
              Suspended code: G1 X89.867 Y142.356 E0.0463
              Suspended code: G1 X90.079 Y142.272 E0.00822
              Suspended code: G1 X91.185 Y141.751 E0.04407
              Suspended code: G1 X91.433 Y141.647 E0.00969
              Suspended code: G1 X92.556 Y141.229 E0.04319
              Suspended code: G1 X93.411 Y140.916 E0.03282
              Suspended code: G1 X94.083 Y140.698 E0.02547
              Suspended code: G1 X94.905 Y140.451 E0.03094
              Suspended code: G1 X95.523 Y140.28 E0.02311
              Suspended code: G1 X96.059 Y140.127 E0.02009
              Suspended code: G1 X96.74 Y139.945 E0.02541
              Suspended code: G1 X97.539 Y139.75 E0.02965
              Suspended code: G1 X97.766 Y139.701 E0.00837
              Suspended code: G1 X98.593 Y139.536 E0.0304
              Suspended code: G1 X98.654 Y139.529 E0.00221
              Suspended code: G1 X99.964 Y139.278 E0.04808
              Trigger:
              Finishing macro config.g, started by system
              Next stack level
              Code buffer space: 4096
              Configured SPI speed: 8000000 Hz
              Full transfers per second: 32.69
              File /opt/dsf/sd/gcodes/petgtriple-moon.gcode is selected, processing
              9/3/2020, 9:23:36 PM Connection to Duet established
              9/3/2020, 9:23:36 PM Warning: Lost connection to Duet (Board is not available (no data response))

              1 Reply Last reply Reply Quote 0
              • undefined
                mrenz999
                last edited by 4 Sept 2020, 05:37

                9/3/2020, 10:36:20 PM m122
                === Diagnostics ===
                RepRapFirmware for Duet 3 MB6HC version 3.01-RC9 running on Duet 3 MB6HC v1.01 or later
                Board ID: 08DJM-956L2-G43S8-6J1FA-3SJ6P-1B06GUsed output buffers: 1 of 40 (10 max)
                === RTOS ===
                Static ram: 154572
                Dynamic ram: 162500 of which 20 recycled
                Exception stack ram used: 528
                Never used ram: 75596
                Tasks: NETWORK(ready,2076) HEAT(blocked,1184) CanReceiv(suspended,3824) CanSender(suspended,1432) CanClock(blocked,1432) TMC(blocked,80) MAIN(running,2808) IDLE(ready,80)
                Owned mutexes:
                === Platform ===
                Last reset 00:57:28 ago, cause: software
                Last software reset at 2020-09-04 05:38, reason: User, spinning module LinuxInterface, available RAM 75388 bytes (slot 2)
                Software reset code 0x0010 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0444a000 BFAR 0x00000000 SP 0xffffffff Task 0x4e49414d
                Error status: 0
                Free file entries: 10
                SD card 0 not detected, interface speed: 37.5MBytes/sec
                SD card longest block write time: 0.0ms, max retries 0
                MCU temperature: min 43.7, current 43.8, max 46.6
                Supply voltage: min 23.1, current 24.1, max 24.2, under voltage events: 0, over voltage events: 0, power good: yes
                12V rail voltage: min 12.0, current 12.1, max 12.1, under voltage events: 0
                Driver 0: standstill, reads 55532, writes 19 timeouts 0, SG min/max 0/216
                Driver 1: standstill, reads 55533, writes 19 timeouts 0, SG min/max 0/182
                Driver 2: standstill, reads 55533, writes 19 timeouts 0, SG min/max 0/117
                Driver 3: standstill, reads 55533, writes 19 timeouts 0, SG min/max 0/867
                Driver 4: standstill, reads 55534, writes 19 timeouts 0, SG min/max 0/107
                Driver 5: standstill, reads 55534, writes 19 timeouts 0, SG min/max 0/202
                Date/time: 2020-09-04 06:36:24
                Slowest loop: 4.66ms; fastest: 0.14ms
                === Move ===
                Hiccups: 0(0), FreeDm: 375, MinFreeDm: 330, MaxWait: 29338ms
                Bed compensation in use: none, comp offset 0.000
                === MainDDARing ===
                Scheduled moves: 0, completed moves: 3, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
                === AuxDDARing ===
                Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
                === Heat ===
                Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                === GCodes ===
                Segments left: 0
                Movement lock held by null
                HTTP* is ready with "M122" in state(s) 0
                Telnet is idle in state(s) 0
                File* is idle in state(s) 0
                USB is idle in state(s) 0
                Aux is assembling a command in state(s) 0
                Trigger* is idle in state(s) 0
                Queue* is idle in state(s) 0
                LCD is idle in state(s) 0
                SBC is idle in state(s) 0
                Daemon* is idle in state(s) 0
                Autopause is idle in state(s) 0
                Code queue is empty.
                === Network ===
                Slowest loop: 1.92ms; fastest: 0.01ms
                Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                HTTP sessions: 0 of 8

                • Ethernet -
                  State: disabled
                  Error counts: 0 0 0 0 0
                  Socket states: 0 0 0 0 0 0 0 0
                  === CAN ===
                  Messages sent 13776, longest wait 0ms for type 0
                  === Linux interface ===
                  State: 0, failed transfers: 96
                  Last transfer: 19ms ago
                  RX/TX seq numbers: 46307/46300
                  SPI underruns 40, overruns 40
                  Number of disconnects: 1
                  Buffer RX/TX: 0/0-0
                  === Duet Control Server ===
                  Duet Control Server v3.1.1
                  Code buffer space: 4096
                  Configured SPI speed: 8000000 Hz
                  Full transfers per second: 32.49
                1 Reply Last reply Reply Quote 0
                • undefined
                  jay_s_uk
                  last edited by 4 Sept 2020, 06:10

                  I would first suggest updating your firmware. You're still running 3.01-RC9

                  Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

                  1 Reply Last reply Reply Quote 0
                  • undefined
                    Phaedrux Moderator
                    last edited by 4 Sept 2020, 06:11

                    You're still on an old release candidate firmware. Please update to 3.1.1 your issue may already be solved.

                    Z-Bot CoreXY Build | Thingiverse Profile

                    undefined 1 Reply Last reply 4 Sept 2020, 15:25 Reply Quote 0
                    • undefined
                      mrenz999 @Phaedrux
                      last edited by 4 Sept 2020, 15:25

                      @Phaedrux So it should just require a sudo apt-get update ?

                      1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User
                        last edited by 4 Sept 2020, 15:33

                        as of 3.0.0 apt should just-work(tm) for upgrades (but expansion- or tool-boards needs to be upgraded by M997 until the scripts from the reprapfirmware package takes care of that)

                        undefined 1 Reply Last reply 4 Sept 2020, 16:05 Reply Quote 0
                        • undefined
                          mrenz999 @A Former User
                          last edited by 4 Sept 2020, 16:05

                          @bearer Hmmm. Well it updated the Pi but not the Duet 3. Is there something else I should be doing ?

                          ? 1 Reply Last reply 4 Sept 2020, 19:47 Reply Quote 0
                          • undefined
                            mrenz999
                            last edited by 4 Sept 2020, 17:41

                            Is there something else to do other than that sudo apt-get update and upgrade that needs to be done?

                            1 Reply Last reply Reply Quote 0
                            • undefined
                              Phaedrux Moderator
                              last edited by 4 Sept 2020, 18:07

                              Some of the older firmware didn't update properly with the normal apr-get update method. In these cases you'd need to update the board firmware separately. Once you're at 3.1.1 it should "just work" going forward.

                              You should be able to update the board firmware by uploading the firmware zip file to the /sys folder in DWC just as you would normally with any other Duet.

                              https://github.com/Duet3D/RepRapFirmware/releases/download/3.1.1/Duet2and3Firmware-3.1.1.zip

                              If that doesn't work, then you have the option of using Bossa to flash the firmware to the board over USB with a PC.

                              https://duet3d.dozuki.com/Wiki/Getting_Started_With_Duet_3#Section_Updating_Duet_3_main_board_firmware

                              Z-Bot CoreXY Build | Thingiverse Profile

                              1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User @mrenz999
                                last edited by A Former User 9 Apr 2020, 19:47 4 Sept 2020, 19:47

                                @mrenz999 said in Duet 3 Disconnects from SBC:

                                @bearer Hmmm. Well it updated the Pi but not the Duet 3. Is there something else I should be doing ?

                                not really, but it'd be helpfull to see the output from apt as it would allude to why the firmware failed.

                                should be as simple as doing echo S997 | sudo /opt/dsf/bin/CodeConsole from ssh if the duet is communicating with the pi (if its not then thats why the upgrade failed, but afaik not been an issue after 3.0)

                                undefined 1 Reply Last reply 5 Sept 2020, 01:51 Reply Quote 0
                                • undefined
                                  mrenz999 @A Former User
                                  last edited by mrenz999 9 May 2020, 01:52 5 Sept 2020, 01:51

                                  @bearer pi@duet3:~ $ echo S997 | sudo /opt/dsf/bin/CodeConsole
                                  Unhandled exception. System.Net.Internals.SocketExceptionFactory+ExtendedSocketException (99): Cannot assign requested address /var/run/dsf/dcs.sock
                                  at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
                                  at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
                                  at DuetAPIClient.BaseConnection.Connect(ClientInitMessage initMessage, String socketPath, CancellationToken cancellationToken) in /home/christian/Duet3D/DuetSoftwareFramework/src/DuetAPIClient/BaseConnection.cs:line 98
                                  at CodeConsole.Program.Main(String[] args) in /home/christian/Duet3D/DuetSoftwareFramework/src/CodeConsole/Program.cs:line 44
                                  at CodeConsole.Program.<Main>(String[] args)
                                  Aborted
                                  This is the result of it.

                                  ? 1 Reply Last reply 5 Sept 2020, 05:27 Reply Quote 0
                                  • undefined
                                    Phaedrux Moderator
                                    last edited by 5 Sept 2020, 01:57

                                    Did you try uploading the Zip in DWC?

                                    Z-Bot CoreXY Build | Thingiverse Profile

                                    undefined 2 Replies Last reply 5 Sept 2020, 02:23 Reply Quote 0
                                    • undefined
                                      mrenz999 @Phaedrux
                                      last edited by mrenz999 9 May 2020, 02:25 5 Sept 2020, 02:23

                                      @Phaedrux I did download it. However, I am unable to connect to DWC now for some reason. It says Failed to connect to Duet3.local DCS not started. I hard power reset both, unplugged and left off for a few mins and replugged them in. Is there a way to do it through the pi ?

                                      1 Reply Last reply Reply Quote 0
                                      • undefined
                                        Phaedrux Moderator
                                        last edited by 5 Sept 2020, 03:26

                                        If the pi is connected to the duet via usb you can use bossa to flash the duet. That may be a better option if it's too much hassle getting everything disconnected to get it to a PC to flash. But if you have a laptop or PC nearby that might be easier if you're not comfortable with the pi environment.

                                        Z-Bot CoreXY Build | Thingiverse Profile

                                        undefined 2 Replies Last reply 5 Sept 2020, 03:28 Reply Quote 0
                                        • undefined
                                          mrenz999 @Phaedrux
                                          last edited by 5 Sept 2020, 03:28

                                          @Phaedrux I have a laptop. Do I need to disconnect everything from the board or just plug in and do it ?

                                          1 Reply Last reply Reply Quote 0
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