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    Constant 'connection interrupted'

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    • Vetiundefined
      Veti
      last edited by

      seems like high packet loss.

      1 Reply Last reply Reply Quote 0
      • Fodenundefined
        Foden
        last edited by

        Pretty much, as once the Duet drops off the web interface keeps trying to reconnect

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        • A Former User?
          A Former User
          last edited by

          Maybe the Duet is running out of connections as a result of a lossy link and reconnects? But the pattern is similar in OPs capture (just a fraction of mangled packets).

          Debugging the wifi or just improving the signal quality is the lowest hanging fruit as i see it.

          Fodenundefined 1 Reply Last reply Reply Quote 0
          • jens55undefined
            jens55
            last edited by

            One of my tests when I had these issues was to put an access point right next to the Duet - didn't make a difference. Signal levels also seemed good (around -60dbm). At the same time I was having connection issues, a pi zero W with a camera that watches my printer did not have any connection issues.
            Of course this was only my situation at the time (and I did not run wireshark) and so might be completely unrelated.

            BoAundefined 1 Reply Last reply Reply Quote 0
            • BoAundefined
              BoA @jens55
              last edited by

              @jens55 You had -60 dbm with AP next to the duet? Would be on the low side then.

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              • A Former User?
                A Former User
                last edited by

                There is such a thing as too close when it comes to radio stuff.

                But given its not a common issue I'm more inclined to think its triggered by environment or setup. The more info we can gather the easier it would be for devs to pinpoint and fix

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                • jens55undefined
                  jens55
                  last edited by

                  Sorry, to clarify, the (around) -60 dbm was the normal setup and not with the access point right next to the printer.

                  1 Reply Last reply Reply Quote 0
                  • Fodenundefined
                    Foden @A Former User
                    last edited by Foden

                    @bearer Only thing having issues is my Duet, everything else Wi-Fi related is fine. I have a wireless camera on the printer using the same SSID and it's OK. Definitely the Duet, likely the wifi module as Phaedrux suggested.

                    Nothing changed on the network environment and life was hunky dory until firmware and Duet web interface upgrade. If i get chance over the weekend I will look to go back to an earlier setup

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                    • mrehorstdmdundefined
                      mrehorstdmd
                      last edited by

                      I couldn't roll back to the old firmware, but I put my machine in AP mode and found that it does not drop the connection like it does in client mode. It does do something weird every hour- I get messages about a possible virus attack on the console. Here's the console text including results of M122:

                      11/22/2020, 6:13:42 PM: Connected to 192.168.0.254
                      11/22/2020, 6:14:07 PM: M32 "0:/gcodes/11-22-20-001.gcode": File 0:/gcodes/11-22-20-001.gcode selected for printing
                      11/22/2020, 6:14:42 PM: Connection interrupted, attempting to reconnect...: Network error
                      11/22/2020, 6:15:18 PM: Connection established
                      11/22/2020, 6:21:26 PM: : Finished printing file 0:/gcodes/11-22-20-001.gcode, print time was 0h 7m
                      11/22/2020, 6:35:53 PM: : Warning: IP 192.168.0.154 requested file 'rootr1/ME4wTDBKMEgwR...' from HTTP server, possibly a virus attack
                      Warning: IP 192.168.0.154 requested file 'rootr3/ME8wTTBLMEkwR...' from HTTP server, possibly a virus attack
                      Warning: IP 192.168.0.154 requested file 'gsextendcodesignsha2...' from HTTP server, possibly a virus attack
                      Warning: IP 192.168.0.154 requested file 'gstimestampingsha2g2...' from HTTP server, possibly a virus attack
                      11/22/2020, 7:36:13 PM: : Warning: IP 192.168.0.154 requested file 'rootr1/ME4wTDBKMEgwR...' from HTTP server, possibly a virus attack
                      Warning: IP 192.168.0.154 requested file 'rootr3/ME8wTTBLMEkwR...' from HTTP server, possibly a virus attack
                      Warning: IP 192.168.0.154 requested file 'gsextendcodesignsha2...' from HTTP server, possibly a virus attack
                      Warning: IP 192.168.0.154 requested file 'gstimestampingsha2g2...' from HTTP server, possibly a virus attack
                      11/22/2020, 7:58:32 PM: M32 "0:/gcodes/11-19-20-002.gcode": File 0:/gcodes/11-19-20-002.gcode selected for printing
                      11/22/2020, 8:12:02 PM: M25: Resume state saved
                      11/22/2020, 8:12:07 PM: : Printing paused at X600.0 Y990.0 Z0.0
                      11/22/2020, 8:13:13 PM: M0 H1: Cancelled printing file 0:/gcodes/11-19-20-002.gcode, print time was 0h 13m
                      11/22/2020, 8:13:28 PM: m84
                      11/22/2020, 8:21:47 PM: M32 "0:/gcodes/test03.gcode": File 0:/gcodes/test03.gcode selected for printing
                      11/22/2020, 8:25:24 PM: M122: === Diagnostics ===
                      RepRapFirmware for Duet 2 WiFi/Ethernet version 3.1.1 running on Duet WiFi 1.02 or later
                      Board ID: 08DGM-917DA-G4MSJ-6JTF2-3SD6J-KTNHA
                      Used output buffers: 3 of 24 (13 max)
                      === RTOS ===
                      Static ram: 27980
                      Dynamic ram: 92564 of which 932 recycled
                      Exception stack ram used: 544
                      Never used ram: 9052
                      Tasks: NETWORK(ready,412) HEAT(blocked,1456) MAIN(running,1732) IDLE(ready,80)
                      Owned mutexes: WiFi(NETWORK)
                      === Platform ===
                      Last reset 02:14:41 ago, cause: software
                      Last software reset time unknown, reason: User, spinning module GCodes, available RAM 9292 bytes (slot 3)
                      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0xffffffff Task MAIN
                      Error status: 0
                      MCU temperature: min 33.5, current 39.4, max 39.6
                      Supply voltage: min 24.1, current 24.3, max 24.6, under voltage events: 0, over voltage events: 0, power good: yes
                      Driver 0: standstill, SG min/max not available
                      Driver 1: standstill, SG min/max not available
                      Driver 2: standstill, SG min/max not available
                      Driver 3: standstill, SG min/max not available
                      Driver 4: standstill, SG min/max not available
                      Date/time: 2020-11-22 20:25:23
                      Cache data hit count 4294967295
                      Slowest loop: 266.72ms; fastest: 0.13ms
                      I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                      === Storage ===
                      Free file entries: 9
                      SD card 0 detected, interface speed: 20.0MBytes/sec
                      SD card longest read time 2.7ms, write time 104.3ms, max retries 0
                      === Move ===
                      Hiccups: 2101(0), FreeDm: 167, MinFreeDm: 159, MaxWait: 5826231ms
                      Bed compensation in use: none, comp offset 0.000
                      === MainDDARing ===
                      Scheduled moves: 233, completed moves: 224, StepErrors: 0, LaErrors: 0, Underruns: 0, 0  CDDA state: 3
                      === AuxDDARing ===
                      Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0  CDDA state: -1
                      === Heat ===
                      Bed heaters = -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                      === GCodes ===
                      Segments left: 1
                      Movement lock held by null
                      HTTP is idle in state(s) 0
                      Telnet is idle in state(s) 0
                      File is doing "G01 X2.673 Y859.133" in state(s) 0
                      USB is idle in state(s) 0
                      Aux is idle in state(s) 0
                      Trigger is idle in state(s) 0
                      Queue is idle in state(s) 0
                      Daemon is idle in state(s) 0
                      Autopause is idle in state(s) 0
                      Code queue is empty.
                      === Network ===
                      Slowest loop: 209.83ms; fastest: 0.00ms
                      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
                      HTTP sessions: 1 of 8
                      - WiFi -
                      Network state is active
                      WiFi module is providing access point 
                      Failed messages: pending 0, notready 81, noresp 1
                      WiFi firmware version 1.23
                      WiFi MAC address ee:fa:bc:01:df:36
                      WiFi Vcc 3.35, reset reason Exception
                      WiFi flash size 4194304, free heap 24728
                      WiFi IP address 192.168.0.254
                      Connected clients 1
                      Socket states: 0 0 0 0 0 0 0 0
                      11/22/2020, 8:36:33 PM: : Warning: IP 192.168.0.154 requested file 'rootr1/ME4wTDBKMEgwR...' from HTTP server, possibly a virus attack
                      Warning: IP 192.168.0.154 requested file 'rootr3/ME8wTTBLMEkwR...' from HTTP server, possibly a virus attack
                      Warning: IP 192.168.0.154 requested file 'gsextendcodesignsha2...' from HTTP server, possibly a virus attack
                      Warning: IP 192.168.0.154 requested file 'gstimestampingsha2g2...' from HTTP server, possibly a virus attack
                      
                      

                      I was also running wireshark and grabbed all the traffic for about 5 minutes. I stopped capture shortly after the last "virus attack" messages were generated.

                      https://drmrehorst.blogspot.com/

                      A Former User? Phaedruxundefined 2 Replies Last reply Reply Quote 0
                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by Phaedrux

                        @mrehorstdmd
                        Do you have any anti virus software on your PC?

                        https://forum.duet3d.com/topic/18054/virus-warning-message/2?_=1606098311359

                        Z-Bot CoreXY Build | Thingiverse Profile

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                        • A Former User?
                          A Former User @mrehorstdmd
                          last edited by

                          @mrehorstdmd what is the 192.168.0.154 host? it certainly seems like its got some sort of malware looking for exploits

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                          • mrehorstdmdundefined
                            mrehorstdmd
                            last edited by

                            192.168.0.154 is the laptop that is connected to the Duet. Windows defender and Malwarebytes didn't find anything.

                            https://drmrehorst.blogspot.com/

                            Phaedruxundefined 1 Reply Last reply Reply Quote 0
                            • Phaedruxundefined
                              Phaedrux Moderator @mrehorstdmd
                              last edited by

                              @mrehorstdmd well in some cases it's the av software that's sending some packets that are making it puke. Not sure if that's the case here though. Try disabling malwarebytes.

                              Z-Bot CoreXY Build | Thingiverse Profile

                              mrehorstdmdundefined 1 Reply Last reply Reply Quote 0
                              • A Former User?
                                A Former User
                                last edited by A Former User

                                didn't see packets like that in the first wireshark capture where it did go wonky. (not sure if non-unicast traffic would be captured though)

                                netstat -o -m | find "192.68.0.254:80" should list he PID for the process behind the request and tasklist /FI "PID eq 1234" should find the executable name (replacing 1234 with the actual process id from netstat)

                                downside is you have to run the commands when the its being sent so tricky to do on once in a while stuff without getting more creative.

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                                • mrehorstdmdundefined
                                  mrehorstdmd @Phaedrux
                                  last edited by

                                  @Phaedrux said in Constant 'connection interrupted':

                                  @mrehorstdmd well in some cases it's the av software that's sending some packets that are making it puke. Not sure if that's the case here though. Try disabling malwarebytes.

                                  Malwarebytes wasn't running when those messages were generated. Windows might have been doing it...

                                  https://drmrehorst.blogspot.com/

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                                  • Phaedruxundefined
                                    Phaedrux Moderator @mrehorstdmd
                                    last edited by

                                    @mrehorstdmd said in Constant 'connection interrupted':

                                    I couldn't roll back to the old firmware

                                    Probably missing the IAP files from RRF2. Try grabbing iap4e and iap4s from the 2.03 release and putting them in sys. Then try uploading the full 2.05.1 release zip.

                                    I put my machine in AP mode and found that it does not drop the connection like it does in client mode.

                                    Well at least that means the module is probably OK.

                                    Malwarebytes wasn't running when those messages were generated. Windows might have been doing it...

                                    Maybe. That would seem aggressive for Windows Defender.

                                    Z-Bot CoreXY Build | Thingiverse Profile

                                    A Former User? 1 Reply Last reply Reply Quote 0
                                    • A Former User?
                                      A Former User @Phaedrux
                                      last edited by

                                      @Phaedrux said in Constant 'connection interrupted':

                                      Probably missing the IAP files from RRF2. Try grabbing iap4e and iap4s from the 2.03 release and putting them in sys. Then try uploading the full 2.05.1 release zip.

                                      if hes running 3.1.1 then he would need the IAP files from 3.1.1 to downgrade to 2.05.1 if thats the issue.

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                                      • Fodenundefined
                                        Foden
                                        last edited by

                                        Replacement Wi-Fi module has arrived, will look to get it installed in the next couple of weeks (hopefully without frying the Duet)

                                        Took 2 weeks to arrive from Germany, roughly $6CDN

                                        https://www.ebay.ca/itm/254138264408

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                                        • dc42undefined
                                          dc42 administrators @Foden
                                          last edited by dc42

                                          @Foden said in Constant 'connection interrupted':

                                          Able to sign into in on my laptop, but still get drops

                                          I noticed in the diagnostics that i do NOT see what I should, I see

                                          WiFi Vcc 3.45, reset reason Unknown

                                          rather than

                                          WiFi Vcc 3.42, reset reason Turned on by main processor

                                          "reason unknown" is normal for DuetWiFiServer 1.23. You should see "turned on by main processor" if running 1.24.

                                          Did you try changing WiFi channel on your router?

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                          • Fodenundefined
                                            Foden
                                            last edited by

                                            Hi dc42

                                            Yes I changed Wi-Fi channels and installed a Wi-Fi extender/booster next to the Duet. Sadly neither made any difference.

                                            I was getting reset reason unknown on the previous version of DuetWiFiServer 1.21 (I think)

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