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Constant 'connection interrupted'

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  • undefined
    jens55
    last edited by 20 Nov 2020, 19:45

    One of my tests when I had these issues was to put an access point right next to the Duet - didn't make a difference. Signal levels also seemed good (around -60dbm). At the same time I was having connection issues, a pi zero W with a camera that watches my printer did not have any connection issues.
    Of course this was only my situation at the time (and I did not run wireshark) and so might be completely unrelated.

    undefined 1 Reply Last reply 20 Nov 2020, 19:50 Reply Quote 0
    • undefined
      BoA @jens55
      last edited by 20 Nov 2020, 19:50

      @jens55 You had -60 dbm with AP next to the duet? Would be on the low side then.

      1 Reply Last reply Reply Quote 0
      • ?
        A Former User
        last edited by 20 Nov 2020, 19:52

        There is such a thing as too close when it comes to radio stuff.

        But given its not a common issue I'm more inclined to think its triggered by environment or setup. The more info we can gather the easier it would be for devs to pinpoint and fix

        1 Reply Last reply Reply Quote 0
        • undefined
          jens55
          last edited by 20 Nov 2020, 20:04

          Sorry, to clarify, the (around) -60 dbm was the normal setup and not with the access point right next to the printer.

          1 Reply Last reply Reply Quote 0
          • undefined
            Foden @A Former User
            last edited by Foden 20 Nov 2020, 21:11

            @bearer Only thing having issues is my Duet, everything else Wi-Fi related is fine. I have a wireless camera on the printer using the same SSID and it's OK. Definitely the Duet, likely the wifi module as Phaedrux suggested.

            Nothing changed on the network environment and life was hunky dory until firmware and Duet web interface upgrade. If i get chance over the weekend I will look to go back to an earlier setup

            1 Reply Last reply Reply Quote 0
            • undefined
              mrehorstdmd
              last edited by 23 Nov 2020, 02:46

              I couldn't roll back to the old firmware, but I put my machine in AP mode and found that it does not drop the connection like it does in client mode. It does do something weird every hour- I get messages about a possible virus attack on the console. Here's the console text including results of M122:

              11/22/2020, 6:13:42 PM: Connected to 192.168.0.254
              11/22/2020, 6:14:07 PM: M32 "0:/gcodes/11-22-20-001.gcode": File 0:/gcodes/11-22-20-001.gcode selected for printing
              11/22/2020, 6:14:42 PM: Connection interrupted, attempting to reconnect...: Network error
              11/22/2020, 6:15:18 PM: Connection established
              11/22/2020, 6:21:26 PM: : Finished printing file 0:/gcodes/11-22-20-001.gcode, print time was 0h 7m
              11/22/2020, 6:35:53 PM: : Warning: IP 192.168.0.154 requested file 'rootr1/ME4wTDBKMEgwR...' from HTTP server, possibly a virus attack
              Warning: IP 192.168.0.154 requested file 'rootr3/ME8wTTBLMEkwR...' from HTTP server, possibly a virus attack
              Warning: IP 192.168.0.154 requested file 'gsextendcodesignsha2...' from HTTP server, possibly a virus attack
              Warning: IP 192.168.0.154 requested file 'gstimestampingsha2g2...' from HTTP server, possibly a virus attack
              11/22/2020, 7:36:13 PM: : Warning: IP 192.168.0.154 requested file 'rootr1/ME4wTDBKMEgwR...' from HTTP server, possibly a virus attack
              Warning: IP 192.168.0.154 requested file 'rootr3/ME8wTTBLMEkwR...' from HTTP server, possibly a virus attack
              Warning: IP 192.168.0.154 requested file 'gsextendcodesignsha2...' from HTTP server, possibly a virus attack
              Warning: IP 192.168.0.154 requested file 'gstimestampingsha2g2...' from HTTP server, possibly a virus attack
              11/22/2020, 7:58:32 PM: M32 "0:/gcodes/11-19-20-002.gcode": File 0:/gcodes/11-19-20-002.gcode selected for printing
              11/22/2020, 8:12:02 PM: M25: Resume state saved
              11/22/2020, 8:12:07 PM: : Printing paused at X600.0 Y990.0 Z0.0
              11/22/2020, 8:13:13 PM: M0 H1: Cancelled printing file 0:/gcodes/11-19-20-002.gcode, print time was 0h 13m
              11/22/2020, 8:13:28 PM: m84
              11/22/2020, 8:21:47 PM: M32 "0:/gcodes/test03.gcode": File 0:/gcodes/test03.gcode selected for printing
              11/22/2020, 8:25:24 PM: M122: === Diagnostics ===
              RepRapFirmware for Duet 2 WiFi/Ethernet version 3.1.1 running on Duet WiFi 1.02 or later
              Board ID: 08DGM-917DA-G4MSJ-6JTF2-3SD6J-KTNHA
              Used output buffers: 3 of 24 (13 max)
              === RTOS ===
              Static ram: 27980
              Dynamic ram: 92564 of which 932 recycled
              Exception stack ram used: 544
              Never used ram: 9052
              Tasks: NETWORK(ready,412) HEAT(blocked,1456) MAIN(running,1732) IDLE(ready,80)
              Owned mutexes: WiFi(NETWORK)
              === Platform ===
              Last reset 02:14:41 ago, cause: software
              Last software reset time unknown, reason: User, spinning module GCodes, available RAM 9292 bytes (slot 3)
              Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0xffffffff Task MAIN
              Error status: 0
              MCU temperature: min 33.5, current 39.4, max 39.6
              Supply voltage: min 24.1, current 24.3, max 24.6, under voltage events: 0, over voltage events: 0, power good: yes
              Driver 0: standstill, SG min/max not available
              Driver 1: standstill, SG min/max not available
              Driver 2: standstill, SG min/max not available
              Driver 3: standstill, SG min/max not available
              Driver 4: standstill, SG min/max not available
              Date/time: 2020-11-22 20:25:23
              Cache data hit count 4294967295
              Slowest loop: 266.72ms; fastest: 0.13ms
              I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
              === Storage ===
              Free file entries: 9
              SD card 0 detected, interface speed: 20.0MBytes/sec
              SD card longest read time 2.7ms, write time 104.3ms, max retries 0
              === Move ===
              Hiccups: 2101(0), FreeDm: 167, MinFreeDm: 159, MaxWait: 5826231ms
              Bed compensation in use: none, comp offset 0.000
              === MainDDARing ===
              Scheduled moves: 233, completed moves: 224, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: 3
              === AuxDDARing ===
              Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
              === Heat ===
              Bed heaters = -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
              === GCodes ===
              Segments left: 1
              Movement lock held by null
              HTTP is idle in state(s) 0
              Telnet is idle in state(s) 0
              File is doing "G01 X2.673 Y859.133" in state(s) 0
              USB is idle in state(s) 0
              Aux is idle in state(s) 0
              Trigger is idle in state(s) 0
              Queue is idle in state(s) 0
              Daemon is idle in state(s) 0
              Autopause is idle in state(s) 0
              Code queue is empty.
              === Network ===
              Slowest loop: 209.83ms; fastest: 0.00ms
              Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
              HTTP sessions: 1 of 8
              - WiFi -
              Network state is active
              WiFi module is providing access point
              Failed messages: pending 0, notready 81, noresp 1
              WiFi firmware version 1.23
              WiFi MAC address ee:fa:bc:01:df:36
              WiFi Vcc 3.35, reset reason Exception
              WiFi flash size 4194304, free heap 24728
              WiFi IP address 192.168.0.254
              Connected clients 1
              Socket states: 0 0 0 0 0 0 0 0
              11/22/2020, 8:36:33 PM: : Warning: IP 192.168.0.154 requested file 'rootr1/ME4wTDBKMEgwR...' from HTTP server, possibly a virus attack
              Warning: IP 192.168.0.154 requested file 'rootr3/ME8wTTBLMEkwR...' from HTTP server, possibly a virus attack
              Warning: IP 192.168.0.154 requested file 'gsextendcodesignsha2...' from HTTP server, possibly a virus attack
              Warning: IP 192.168.0.154 requested file 'gstimestampingsha2g2...' from HTTP server, possibly a virus attack

              I was also running wireshark and grabbed all the traffic for about 5 minutes. I stopped capture shortly after the last "virus attack" messages were generated.

              https://drmrehorst.blogspot.com/

              ? undefined 2 Replies Last reply 23 Nov 2020, 02:49 Reply Quote 0
              • undefined
                Phaedrux Moderator
                last edited by Phaedrux 23 Nov 2020, 02:48

                @mrehorstdmd
                Do you have any anti virus software on your PC?

                https://forum.duet3d.com/topic/18054/virus-warning-message/2?_=1606098311359

                Z-Bot CoreXY Build | Thingiverse Profile

                1 Reply Last reply Reply Quote 0
                • ?
                  A Former User @mrehorstdmd
                  last edited by 23 Nov 2020, 02:49

                  @mrehorstdmd what is the 192.168.0.154 host? it certainly seems like its got some sort of malware looking for exploits

                  1 Reply Last reply Reply Quote 0
                  • undefined
                    mrehorstdmd
                    last edited by 23 Nov 2020, 05:23

                    192.168.0.154 is the laptop that is connected to the Duet. Windows defender and Malwarebytes didn't find anything.

                    https://drmrehorst.blogspot.com/

                    undefined 1 Reply Last reply 23 Nov 2020, 06:05 Reply Quote 0
                    • undefined
                      Phaedrux Moderator @mrehorstdmd
                      last edited by 23 Nov 2020, 06:05

                      @mrehorstdmd well in some cases it's the av software that's sending some packets that are making it puke. Not sure if that's the case here though. Try disabling malwarebytes.

                      Z-Bot CoreXY Build | Thingiverse Profile

                      undefined 1 Reply Last reply 23 Nov 2020, 11:50 Reply Quote 0
                      • ?
                        A Former User
                        last edited by A Former User 23 Nov 2020, 06:19

                        didn't see packets like that in the first wireshark capture where it did go wonky. (not sure if non-unicast traffic would be captured though)

                        netstat -o -m | find "192.68.0.254:80" should list he PID for the process behind the request and tasklist /FI "PID eq 1234" should find the executable name (replacing 1234 with the actual process id from netstat)

                        downside is you have to run the commands when the its being sent so tricky to do on once in a while stuff without getting more creative.

                        1 Reply Last reply Reply Quote 0
                        • undefined
                          mrehorstdmd @Phaedrux
                          last edited by 23 Nov 2020, 11:50

                          @Phaedrux said in Constant 'connection interrupted':

                          @mrehorstdmd well in some cases it's the av software that's sending some packets that are making it puke. Not sure if that's the case here though. Try disabling malwarebytes.

                          Malwarebytes wasn't running when those messages were generated. Windows might have been doing it...

                          https://drmrehorst.blogspot.com/

                          1 Reply Last reply Reply Quote 0
                          • undefined
                            Phaedrux Moderator @mrehorstdmd
                            last edited by 23 Nov 2020, 17:52

                            @mrehorstdmd said in Constant 'connection interrupted':

                            I couldn't roll back to the old firmware

                            Probably missing the IAP files from RRF2. Try grabbing iap4e and iap4s from the 2.03 release and putting them in sys. Then try uploading the full 2.05.1 release zip.

                            I put my machine in AP mode and found that it does not drop the connection like it does in client mode.

                            Well at least that means the module is probably OK.

                            Malwarebytes wasn't running when those messages were generated. Windows might have been doing it...

                            Maybe. That would seem aggressive for Windows Defender.

                            Z-Bot CoreXY Build | Thingiverse Profile

                            ? 1 Reply Last reply 23 Nov 2020, 19:24 Reply Quote 0
                            • ?
                              A Former User @Phaedrux
                              last edited by 23 Nov 2020, 19:24

                              @Phaedrux said in Constant 'connection interrupted':

                              Probably missing the IAP files from RRF2. Try grabbing iap4e and iap4s from the 2.03 release and putting them in sys. Then try uploading the full 2.05.1 release zip.

                              if hes running 3.1.1 then he would need the IAP files from 3.1.1 to downgrade to 2.05.1 if thats the issue.

                              1 Reply Last reply Reply Quote 0
                              • undefined
                                Foden
                                last edited by 28 Nov 2020, 01:38

                                Replacement Wi-Fi module has arrived, will look to get it installed in the next couple of weeks (hopefully without frying the Duet)

                                Took 2 weeks to arrive from Germany, roughly $6CDN

                                https://www.ebay.ca/itm/254138264408

                                1 Reply Last reply Reply Quote 0
                                • undefined
                                  dc42 administrators @Foden
                                  last edited by dc42 28 Nov 2020, 07:45

                                  @Foden said in Constant 'connection interrupted':

                                  Able to sign into in on my laptop, but still get drops

                                  I noticed in the diagnostics that i do NOT see what I should, I see

                                  WiFi Vcc 3.45, reset reason Unknown

                                  rather than

                                  WiFi Vcc 3.42, reset reason Turned on by main processor

                                  "reason unknown" is normal for DuetWiFiServer 1.23. You should see "turned on by main processor" if running 1.24.

                                  Did you try changing WiFi channel on your router?

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                                  1 Reply Last reply Reply Quote 0
                                  • undefined
                                    Foden
                                    last edited by 29 Nov 2020, 16:18

                                    Hi dc42

                                    Yes I changed Wi-Fi channels and installed a Wi-Fi extender/booster next to the Duet. Sadly neither made any difference.

                                    I was getting reset reason unknown on the previous version of DuetWiFiServer 1.21 (I think)

                                    1 Reply Last reply Reply Quote 0
                                    • undefined
                                      taglia
                                      last edited by taglia 12 Jan 2020, 06:07 1 Dec 2020, 05:12

                                      Hi all,

                                      I see the same problem on a wired connection (Duet 2 Maestro, static IP, connected to my main switch). I have, of course, tried different cables, so this is not the issue.

                                      I saw this problem on 2.05 (possibly on 2.04 though I don't remember); now I am on 3.2beta4, and it keeps happening. I could not find any triggering factor; sometimes, everything works fine for hours, while other times I can't keep a stable connection for more than 10 seconds. When the HTTP connection is not responsive, the same happens to FTP, but I can still ping the board with no losses and normal ping times.

                                      My network is very stable, and the printer is on a subnet with very few devices.

                                      I can run Wireshark as well if helpful, but I wanted to point out that the issue is not limited to WiFi.

                                      I can live with this issue (I have for quite a while), but it is annoying, so if there's a solution I'd gladly take it!

                                      M115
                                      FIRMWARE_NAME: RepRapFirmware for Duet 2 Maestro FIRMWARE_VERSION: 3.2-beta4 ELECTRONICS: Duet Maestro 1.0 FIRMWARE_DATE: 2020-11-26
                                      M122
                                      === Diagnostics ===
                                      RepRapFirmware for Duet 2 Maestro version 3.2-beta4 running on Duet Maestro 1.0
                                      Board ID: 08DJM-956DU-LL3T0-6JTD8-3S86Q-1U2AP
                                      Used output buffers: 1 of 24 (24 max)
                                      === RTOS ===
                                      Static ram: 22980
                                      Dynamic ram: 91876 of which 60 recycled
                                      Never used RAM 15132, free system stack 144 words
                                      Tasks: NETWORK(ready,201) HEAT(blocked,329) TMC(blocked,113) MAIN(running,404) IDLE(ready,21)
                                      Owned mutexes:
                                      === Platform ===
                                      Last reset 01:18:57 ago, cause: software
                                      Last software reset at 2020-12-01 11:28, reason: User, GCodes spinning, available RAM 15132, slot 2
                                      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x00000000 BFAR 0xe000ed38 SP 0xffffffff Task MAIN
                                      Error status: 0x04
                                      MCU temperature: min 55.3, current 59.3, max 59.9
                                      Supply voltage: min 23.3, current 24.0, max 24.1, under voltage events: 0, over voltage events: 0, power good: yes
                                      Driver 0: position 8094, standstill, read errors 0, write errors 0, ifcnt 48, reads 17804, writes 0, timeouts 0, DMA errors 0
                                      Driver 1: position 10545, ok, read errors 0, write errors 0, ifcnt 47, reads 17804, writes 0, timeouts 0, DMA errors 0
                                      Driver 2: position 3385, ok, read errors 0, write errors 0, ifcnt 48, reads 17804, writes 0, timeouts 0, DMA errors 0
                                      Driver 3: position 0, ok, read errors 0, write errors 0, ifcnt 40, reads 17804, writes 0, timeouts 0, DMA errors 0
                                      Driver 4: position 0, ok, read errors 0, write errors 0, ifcnt 48, reads 17803, writes 0, timeouts 0, DMA errors 0
                                      Driver 5: position 0, assumed not present
                                      Driver 6: position 0, assumed not present
                                      Date/time: 2020-12-01 12:47:55
                                      Slowest loop: 14.37ms; fastest: 0.10ms
                                      I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                                      === Storage ===
                                      Free file entries: 9
                                      SD card 0 detected, interface speed: 15.0MBytes/sec
                                      SD card longest read time 2.0ms, write time 4.1ms, max retries 0
                                      === Move ===
                                      Hiccups: 0(0), FreeDm: 166, MinFreeDm: 151, MaxWait: 0ms
                                      Bed compensation in use: mesh, comp offset 0.000
                                      === MainDDARing ===
                                      Scheduled moves 11733, completed moves 11728, StepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state 3
                                      === AuxDDARing ===
                                      Scheduled moves 0, completed moves 0, StepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                                      === Heat ===
                                      Bed heaters = 0 -1, chamberHeaters = -1 -1
                                      Heater 0 is on, I-accum = 0.6
                                      Heater 1 is on, I-accum = 0.5
                                      === GCodes ===
                                      Segments left: 1
                                      Movement lock held by null
                                      HTTP is idle in state(s) 0
                                      Telnet is idle in state(s) 0
                                      File is doing "G1 X100.690 Y105.428 E1.0722" in state(s) 0
                                      USB is idle in state(s) 0
                                      Aux is idle in state(s) 0
                                      Trigger is idle in state(s) 0
                                      Queue is idle in state(s) 0
                                      LCD is idle in state(s) 0
                                      Daemon is idle in state(s) 0
                                      Autopause is idle in state(s) 0
                                      Code queue is empty.
                                      === Network ===
                                      Slowest loop: 48.65ms; fastest: 0.03ms
                                      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
                                      HTTP sessions: 1 of 8
                                      Interface state active, link 100Mbps full duplex
                                      === Filament sensors ===
                                      Extruder 0: pos 91.41, errs: frame 16 parity 0 ovrun 0 pol 14 ovdue 0
                                      ? 1 Reply Last reply 1 Dec 2020, 07:15 Reply Quote 0
                                      • ?
                                        A Former User @taglia
                                        last edited by 1 Dec 2020, 07:15

                                        @taglia said in Constant 'connection interrupted':

                                        When the HTTP connection is not responsive, the same happens to FTP, but I can still ping the board with no losses and normal ping times.

                                        it'd be interesting to see the wireshark log; if its a common issue it needs to be in RRF and not in the Wifi Firmware (separate fimwares) .. but it could also be different issue but same symptoms however unlikely it may be.

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                                        • undefined
                                          taglia
                                          last edited by taglia 12 Jan 2020, 08:37 1 Dec 2020, 08:31

                                          @bearer said in Constant 'connection interrupted':

                                          it'd be interesting to see the wireshark log; if its a common issue it needs to be in RRF and not in the Wifi Firmware (separate fimwares) .. but it could also be different issue but same symptoms however unlikely it may be.

                                          It looks very similar to the screenshots @Foden sent earlier. Here is the WS capture: https://www.dropbox.com/t/tIMSR7APIe63zAsL

                                          113 is the Duet, 25 is my laptop

                                          CleanShot 2020-12-01 at 16.29.58.png

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