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    PanelDue Failure

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    Duet Hardware and wiring
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    • dc42undefined
      dc42 administrators
      last edited by

      Looks like the display is losing sync. Some of the 7" displays seem to have this fault. As far as I know there is no adjustment on the display panel to correct this, so ask your supplier for a new display.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • Neoxioundefined
        Neoxio
        last edited by

        Hmm its been bought over on www.duet3d.com isent this forum a propper place to ask? 😞 besides its very strange not to check the electronics before selling it and sending over to a customer.

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        • dc42undefined
          dc42 administrators
          last edited by

          I'm sure they do check the electronics, but perhaps they didn't notice the shimmer. Also the shimmer may be temperature-sensitive.

          Tony, can you get a new display sent to this user? If you have him send the old one to me, I will investigate whether it is temperature and/or voltage sensitive.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • elmoretundefined
            elmoret
            last edited by

            I've been looking into this shimmer issue a bit, and it definitely seems dependent on something. One day I hooked a shimmer screen up and observed significant shimmer, and the next day I connected it to a different PanelDue and observed almost no shimmer (had to look very hard to see it). Both times was plugged into just USB power from my laptop, though my laptop could have been powered differently (battery or power adapter) in each case - can't remember.

            What changed? Not sure. Could be temperature, power source, a particular screen/PanelDue combination, or just randomness.

            My point is it is difficult to test properly before shipment, especially until it is understood what triggers the shimmering.

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            • Neoxioundefined
              Neoxio
              last edited by

              Well,

              mine does more like flickering/tearing over the whole image displayed its impossible not to seen this 😞 just in case i did check different external power sources connected to duetwifi 12V, 24V or standalone 5V over PC USB its always the same issue, left it on for 1-2h then off for 5h and then powering again same problem its like nothing helps at all. Its does look like there is some noise that interfering the displayed image.

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              • T3P3Tonyundefined
                T3P3Tony administrators
                last edited by

                Neoxio we will arrange for a replacement to be sent through, as David says we will ask for the faulty screen to be returned so we can find out what the cause is.

                edit: please email think3dprint3d@gmail.com with your order details.

                www.duet3d.com

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                • Neoxioundefined
                  Neoxio
                  last edited by

                  Hi Tony,

                  i just send u the details for this order.

                  Thank you for the fast help guys.

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                  • elmoretundefined
                    elmoret
                    last edited by

                    @Neoxio:

                    Well,

                    mine does more like flickering/tearing over the whole image displayed its impossible not to seen this

                    Just to clarify - I have a screen that looked exactly like your video one day, and the next day looked nearly perfect. So if it was tested before shipment, it is possible it tested perfectly.

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                    • Neoxioundefined
                      Neoxio
                      last edited by

                      Ok i found something if i touch with 1 finger the back of the PCB from the display in the middle the issue is gone display just works perfect if i take the finger off its there again! 🙂 or if use just a small line of tape…

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                      • T3P3Tonyundefined
                        T3P3Tony administrators
                        last edited by

                        Ahh sounds like a grounding issue…

                        www.duet3d.com

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                        • Neoxioundefined
                          Neoxio
                          last edited by

                          Yea 🙂 maybe there is a small fix for it? 😛 just to make it clean there is nothing else connected to the duetwifi just:

                          • external power 24V
                          • paneldue

                          thats all

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                          • elmoretundefined
                            elmoret
                            last edited by

                            Maybe I was holding it wrong. 😄

                            www.engadget.com/amp/2010/06/24/apple-responds-over-iphone-4-reception-issues-youre-holding

                            But really the way I was holding it might have been the difference.

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                            • elmoretundefined
                              elmoret
                              last edited by

                              Just tested it, touching the vias on the backside of the LCD's PCB, right before the flat ribbon connector connected to the LCD itself, makes shimmer go away.

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                              • dc42undefined
                                dc42 administrators
                                last edited by

                                I've noticed that some 4.3 and 5 inch displays have black shielding over part of the ribbon cable. But I've never seen this on a 7 inch display. Maybe an insulated shield over the ribbon cable, or over part of the display panel, would fix it. I can't test this because both my 7 inch displays work perfectly.

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                • Neoxioundefined
                                  Neoxio
                                  last edited by

                                  Mayby Tony can test it 🙂

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                                  • vwegertundefined
                                    vwegert
                                    last edited by

                                    I'm seeing the same "ripple" effect with a brand-new 7" display ordered from "here", and I can confirm that touching the back side of the display PCB or the connector temporarily resolves the effect. Since I don't want to make my fingertip a permanent part of my 3D printer, what material would be suitable to add the shielding, grounding or whatever other effect is required?

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                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      The two 7" displays I have don't have this problem, so I don't know what works. You could try putting a piece of aluminium foil on top of the wide Kapton ribbon cable that connects the TFT panel to the PCB, and putting sticky tape over that to hold it in place and make sure it can't short against anything.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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