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    PanelDue Failure

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    Duet Hardware and wiring
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    • krakertundefined
      krakert
      last edited by

      yes that is exactly what it is doing even when there is 12V on the board

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      • krakertundefined
        krakert
        last edited by

        i accidentally hit the erase bottom.
        and i can`t get it work anymore….. the program i need bossa does not work with windows 8...

        is the another way to get some firmware on the board?

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        • dc42undefined
          dc42 administrators
          last edited by

          Try the bossac.exe file in the Tools folder of my GitHub repo.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • krakertundefined
            krakert
            last edited by

            Unfortunately, that does nothing at all.
            if i open it, it disappear quickly.

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            • dc42undefined
              dc42 administrators
              last edited by

              Open a command shell by typing CMD in the search box, then run bossac in that shell.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • Neoxioundefined
                Neoxio
                last edited by

                Hi to all 🙂

                first of excuse for mine bad English…

                I received today mine duetwifi along with paneldue 7 inch and i have some strange problem with the display, below there is a link to a video showing the issue (u can see some distortions on the whole displaying image like it would "swim" everything is wired according to wiki page and the duetwifi is powered over external 24V power supply). I managed to update the paneldue 7 inch firmware with success but the issue is still there. Please advice. Thanks.

                link to video with issue: https://www.dropbox.com/s/ese8xpaq2f074xs/VID_20161214_191951.mp4?dl=0

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                • dc42undefined
                  dc42 administrators
                  last edited by

                  Looks like the display is losing sync. Some of the 7" displays seem to have this fault. As far as I know there is no adjustment on the display panel to correct this, so ask your supplier for a new display.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • Neoxioundefined
                    Neoxio
                    last edited by

                    Hmm its been bought over on www.duet3d.com isent this forum a propper place to ask? 😞 besides its very strange not to check the electronics before selling it and sending over to a customer.

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      I'm sure they do check the electronics, but perhaps they didn't notice the shimmer. Also the shimmer may be temperature-sensitive.

                      Tony, can you get a new display sent to this user? If you have him send the old one to me, I will investigate whether it is temperature and/or voltage sensitive.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • elmoretundefined
                        elmoret
                        last edited by

                        I've been looking into this shimmer issue a bit, and it definitely seems dependent on something. One day I hooked a shimmer screen up and observed significant shimmer, and the next day I connected it to a different PanelDue and observed almost no shimmer (had to look very hard to see it). Both times was plugged into just USB power from my laptop, though my laptop could have been powered differently (battery or power adapter) in each case - can't remember.

                        What changed? Not sure. Could be temperature, power source, a particular screen/PanelDue combination, or just randomness.

                        My point is it is difficult to test properly before shipment, especially until it is understood what triggers the shimmering.

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                        • Neoxioundefined
                          Neoxio
                          last edited by

                          Well,

                          mine does more like flickering/tearing over the whole image displayed its impossible not to seen this 😞 just in case i did check different external power sources connected to duetwifi 12V, 24V or standalone 5V over PC USB its always the same issue, left it on for 1-2h then off for 5h and then powering again same problem its like nothing helps at all. Its does look like there is some noise that interfering the displayed image.

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                          • T3P3Tonyundefined
                            T3P3Tony administrators
                            last edited by

                            Neoxio we will arrange for a replacement to be sent through, as David says we will ask for the faulty screen to be returned so we can find out what the cause is.

                            edit: please email think3dprint3d@gmail.com with your order details.

                            www.duet3d.com

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                            • Neoxioundefined
                              Neoxio
                              last edited by

                              Hi Tony,

                              i just send u the details for this order.

                              Thank you for the fast help guys.

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                              • elmoretundefined
                                elmoret
                                last edited by

                                @Neoxio:

                                Well,

                                mine does more like flickering/tearing over the whole image displayed its impossible not to seen this

                                Just to clarify - I have a screen that looked exactly like your video one day, and the next day looked nearly perfect. So if it was tested before shipment, it is possible it tested perfectly.

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                                • Neoxioundefined
                                  Neoxio
                                  last edited by

                                  Ok i found something if i touch with 1 finger the back of the PCB from the display in the middle the issue is gone display just works perfect if i take the finger off its there again! 🙂 or if use just a small line of tape…

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                                  • T3P3Tonyundefined
                                    T3P3Tony administrators
                                    last edited by

                                    Ahh sounds like a grounding issue…

                                    www.duet3d.com

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                                    • Neoxioundefined
                                      Neoxio
                                      last edited by

                                      Yea 🙂 maybe there is a small fix for it? 😛 just to make it clean there is nothing else connected to the duetwifi just:

                                      • external power 24V
                                      • paneldue

                                      thats all

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                                      • elmoretundefined
                                        elmoret
                                        last edited by

                                        Maybe I was holding it wrong. 😄

                                        www.engadget.com/amp/2010/06/24/apple-responds-over-iphone-4-reception-issues-youre-holding

                                        But really the way I was holding it might have been the difference.

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                                        • elmoretundefined
                                          elmoret
                                          last edited by

                                          Just tested it, touching the vias on the backside of the LCD's PCB, right before the flat ribbon connector connected to the LCD itself, makes shimmer go away.

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                                          • dc42undefined
                                            dc42 administrators
                                            last edited by

                                            I've noticed that some 4.3 and 5 inch displays have black shielding over part of the ribbon cable. But I've never seen this on a 7 inch display. Maybe an insulated shield over the ribbon cable, or over part of the display panel, would fix it. I can't test this because both my 7 inch displays work perfectly.

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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