• Tags
  • Documentation
  • Order
  • Register
  • Login
Duet3D Logo Duet3D
  • Tags
  • Documentation
  • Order
  • Register
  • Login

PanelDue Failure

Scheduled Pinned Locked Moved
Duet Hardware and wiring
6
25
3.3k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • undefined
    Neoxio
    last edited by 14 Dec 2016, 20:07

    Hmm its been bought over on www.duet3d.com isent this forum a propper place to ask? 😞 besides its very strange not to check the electronics before selling it and sending over to a customer.

    1 Reply Last reply Reply Quote 0
    • undefined
      dc42 administrators
      last edited by 14 Dec 2016, 21:15

      I'm sure they do check the electronics, but perhaps they didn't notice the shimmer. Also the shimmer may be temperature-sensitive.

      Tony, can you get a new display sent to this user? If you have him send the old one to me, I will investigate whether it is temperature and/or voltage sensitive.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

      1 Reply Last reply Reply Quote 0
      • undefined
        elmoret
        last edited by 14 Dec 2016, 21:59

        I've been looking into this shimmer issue a bit, and it definitely seems dependent on something. One day I hooked a shimmer screen up and observed significant shimmer, and the next day I connected it to a different PanelDue and observed almost no shimmer (had to look very hard to see it). Both times was plugged into just USB power from my laptop, though my laptop could have been powered differently (battery or power adapter) in each case - can't remember.

        What changed? Not sure. Could be temperature, power source, a particular screen/PanelDue combination, or just randomness.

        My point is it is difficult to test properly before shipment, especially until it is understood what triggers the shimmering.

        1 Reply Last reply Reply Quote 0
        • undefined
          Neoxio
          last edited by 14 Dec 2016, 22:15

          Well,

          mine does more like flickering/tearing over the whole image displayed its impossible not to seen this 😞 just in case i did check different external power sources connected to duetwifi 12V, 24V or standalone 5V over PC USB its always the same issue, left it on for 1-2h then off for 5h and then powering again same problem its like nothing helps at all. Its does look like there is some noise that interfering the displayed image.

          1 Reply Last reply Reply Quote 0
          • undefined
            T3P3Tony administrators
            last edited by 14 Dec 2016, 22:17

            Neoxio we will arrange for a replacement to be sent through, as David says we will ask for the faulty screen to be returned so we can find out what the cause is.

            edit: please email think3dprint3d@gmail.com with your order details.

            www.duet3d.com

            1 Reply Last reply Reply Quote 0
            • undefined
              Neoxio
              last edited by 14 Dec 2016, 22:29

              Hi Tony,

              i just send u the details for this order.

              Thank you for the fast help guys.

              1 Reply Last reply Reply Quote 0
              • undefined
                elmoret
                last edited by 14 Dec 2016, 22:46

                @Neoxio:

                Well,

                mine does more like flickering/tearing over the whole image displayed its impossible not to seen this

                Just to clarify - I have a screen that looked exactly like your video one day, and the next day looked nearly perfect. So if it was tested before shipment, it is possible it tested perfectly.

                1 Reply Last reply Reply Quote 0
                • undefined
                  Neoxio
                  last edited by 14 Dec 2016, 23:00

                  Ok i found something if i touch with 1 finger the back of the PCB from the display in the middle the issue is gone display just works perfect if i take the finger off its there again! πŸ™‚ or if use just a small line of tape…

                  1 Reply Last reply Reply Quote 0
                  • undefined
                    T3P3Tony administrators
                    last edited by 15 Dec 2016, 00:08

                    Ahh sounds like a grounding issue…

                    www.duet3d.com

                    1 Reply Last reply Reply Quote 0
                    • undefined
                      Neoxio
                      last edited by 15 Dec 2016, 00:15

                      Yea πŸ™‚ maybe there is a small fix for it? πŸ˜› just to make it clean there is nothing else connected to the duetwifi just:

                      • external power 24V
                      • paneldue

                      thats all

                      1 Reply Last reply Reply Quote 0
                      • undefined
                        elmoret
                        last edited by 15 Dec 2016, 04:12

                        Maybe I was holding it wrong. πŸ˜„

                        www.engadget.com/amp/2010/06/24/apple-responds-over-iphone-4-reception-issues-youre-holding

                        But really the way I was holding it might have been the difference.

                        1 Reply Last reply Reply Quote 0
                        • undefined
                          elmoret
                          last edited by 15 Dec 2016, 04:20

                          Just tested it, touching the vias on the backside of the LCD's PCB, right before the flat ribbon connector connected to the LCD itself, makes shimmer go away.

                          1 Reply Last reply Reply Quote 0
                          • undefined
                            dc42 administrators
                            last edited by 15 Dec 2016, 06:51

                            I've noticed that some 4.3 and 5 inch displays have black shielding over part of the ribbon cable. But I've never seen this on a 7 inch display. Maybe an insulated shield over the ribbon cable, or over part of the display panel, would fix it. I can't test this because both my 7 inch displays work perfectly.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                            1 Reply Last reply Reply Quote 0
                            • undefined
                              Neoxio
                              last edited by 15 Dec 2016, 07:43

                              Mayby Tony can test it πŸ™‚

                              1 Reply Last reply Reply Quote 0
                              • undefined
                                vwegert
                                last edited by 2 Apr 2017, 16:44 4 Feb 2017, 16:44

                                I'm seeing the same "ripple" effect with a brand-new 7" display ordered from "here", and I can confirm that touching the back side of the display PCB or the connector temporarily resolves the effect. Since I don't want to make my fingertip a permanent part of my 3D printer, what material would be suitable to add the shielding, grounding or whatever other effect is required?

                                1 Reply Last reply Reply Quote 0
                                • undefined
                                  dc42 administrators
                                  last edited by 4 Feb 2017, 18:43

                                  The two 7" displays I have don't have this problem, so I don't know what works. You could try putting a piece of aluminium foil on top of the wide Kapton ribbon cable that connects the TFT panel to the PCB, and putting sticky tape over that to hold it in place and make sure it can't short against anything.

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                                  1 Reply Last reply Reply Quote 0
                                  • First post
                                    Last post
                                  Unless otherwise noted, all forum content is licensed under CC-BY-SA