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    BLTouch/Fried board

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    • Brian_K
      Brian_K last edited by

      Having recently got my Duet Wifi working on an Ender 5 and after several very nice prints I decided to move onto fitting a BLTouch.

      Its a genuine Antclabs model, latest version 3

      After following the directions on your Wiki page and double checking the wiring was in accordance with the photo shown, I switched the Ender 5 on, to be greeted with a flash and smell of burning from the area in front of the yellow/orange/brown connector.

      The board is now fried, can you get in touch with a solution.

      Thanks

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      • Veti
        Veti last edited by

        did you cut the bltouch bridge for 3.3v operation?

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        • dc42
          dc42 administrators last edited by dc42

          I am sorry to hear of your misfortune. My guess is that you managed to short the +5V rail to ground.

          • With the bltouch disconnected, when you apply VIN power which of the red, green and blue power indication LEDs light up?
          • If you apply just USB power, do the red and green power LEDs light up?
          • Is there any sign of damage to the small square chip labeled U3?
          • Is the 7.5A fuse intact?

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • Brian_K
            Brian_K last edited by

            Hi,

            When connected to VIN only the blue LED is lit
            Under USB power no LED’s light up
            Yep, the U3 chip is showing damage in the lower right corner.
            The 7.5A fuse is intact.

            Also, if it helps, as well as the Duet WiFi I purchased a Paneldue 5i, prior to the above problem I connect this with the long set of wires. The screen came on but none of the screen icons would function. I removed these wires and fitted the shorter ribbon cable, everything worked fine. Neither of these were connect when I fitted the BLTouch leads.

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            • dc42
              dc42 administrators last edited by

              One more question: were you using 12V or 24V VIN power?

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • Brian_K
                Brian_K last edited by

                24v, the original Landy that came with the Creality Ender 5

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                • dc42
                  dc42 administrators last edited by dc42

                  I think you managed to short the 5V rail to ground. OTOH the Duet ought to be able to handle that without damage. So I will approve a warranty replacement. Please contact your supplier and point them towards this thread. If you bought it direct from Duet3D, see https://www.duet3d.com/warranty.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • Brian_K
                    Brian_K last edited by

                    OK, thanks, I purchased both items from E3D, I'll contact them a little later.

                    Should I include the Paneldue as well, is there a problem there seperate from the above?

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                    • dc42
                      dc42 administrators last edited by

                      The problem with the PanelDue is almost certainly a bad crimp at one end of the cable. So you could ask them to replace the cable - although they may prefer to replace the whole package.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • Brian_K
                        Brian_K last edited by

                        Hi David,

                        I have spoken to Daniel at E3D with regards the WiFi board, I understand I have to return it to him along with a reseller warranty form, if this is correct I can arrange that.

                        Regarding the Paneldue 5i, I would like to have that fully checked over, although I said it worked with the short ribbon cable, which it did, now I think about it a fault was reported in a small red box in the top right of the screen prior to me disconnecting it.

                        Do I need to fill out another warranty form or just return both items under the one claim?

                        dc42 1 Reply Last reply Reply Quote 0
                        • dc42
                          dc42 administrators @Brian_K last edited by

                          @brian_k said in BLTouch/Fried board:

                          Do I need to fill out another warranty form or just return both items under the one claim?

                          Please fill out 2 warranty forms, so that we can feed them into our failure analysis system.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • Brian_K
                            Brian_K last edited by

                            Will do, thanks.

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