@droftarts I can verify that the root cause is not reset button press, metallic debris, shorting of J32, condensation, or missing R30. Which leaves us ESD. We do have 24V brushed vacuum pumps on the system connected to out0 through out4. The odd thing is that the issue does not necessarily happen only when any one of the pumps is on. The issue has occurred with pumps being on or off.
So here is what we've tried in the past few weeks:
changed out both 3HC boards reporting the reset - no change in frequency from 1 per hour changed out all 3 3HC boards - issue reduced in frequency to 1 per day changed out 6HC board - issue greatly reduced in frequency to less than 1 per weekNow that the stoppages are so infrequent, the heat is off for the time being.
The next thing we are trying will be to get brushless vacuum pumps to replace the brushed units.
I'll table this issue for now and report back when the brushless pumps arrive.