Announcement: Duet 3 Toolboard revision v1.1
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@t3p3tony said in Announcement: Duet 3 Toolboard revision v1.1:
@jmaddrell I know we are shipping them out as fast as we get them!
That doesn't actually answer the question though.
From going down the list the the majority of EU/UK suppliers are not listing the updated version, it appears the only filastruder are "on the ball" enough to be showing updated information, which is a pretty poor service from EU/UK suppliers.
I have even had it from a UK Supplier advertising the v1.0 boards but supplying v0.6 boards, so I am loathe to purchase in-case they just want to offload older stock, and not being able to purchase the newest item unless you contact the supplier and specifically request the v1.1 is tiresome.
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I read that the accelerometer will only with the Duet 3 on standalone mode, not SBC. Any ideia when support for the SBC mode will come?
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@marcelofs13 said in Announcement: Duet 3 Toolboard revision v1.1:
I read that the accelerometer will only with the Duet 3 on standalone mode, not SBC. Any ideia when support for the SBC mode will come?
In firmware version 3.4, which is also when input shaping will be supported.
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Any chance we can get a STEP for the new Version? I am trying to do a mount for a tight space, would be useful to have a complete 3d model. Guesstimates from the 1.0-Step wont work well as the connectors changed and the new board is slightly larger...
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@pixelpieper I too am interested in that - both for to revise my extruder design and to also make an illustrated guide to orientation and what the "I" value should be based on it's position. I plan on it being fully graphical so it's very easy to know what's correct. I plan on sharing that here too when I'm done.
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The dimensions of drawing and 3D differ......
Not a big thing but:
The two upper holes are 13/38 and 47/38 in PCB vs. 13/39 and 47/39 in 3D....
Not talking about slightly shifted plugs....(UTC+1)
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@t3p3tony Thanks!
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@diy-o-sphere thanks, will fix that! The STEP is correct.
Edit: Fixed - it was actually all 4 holes shifted up 1mm as the hole sacing has not changed.
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@T3P3Tony Here's a PDF I made that should help with what the "I" value should be for the toolboard, based on how it's oriented. Hope it helps.
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@t3p3tony thanks, now it only has to become available at a European reseller
Voron V2.434 / Duet 3 Mini5+, Duet 3 Expansion Mini 2+, Duet 1LC V1.1 Toolboard
Voron V0.250 / Duet 2 Maestro -
@nuramori thanks!
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@pixelpieper said in Announcement: Duet 3 Toolboard revision v1.1:
@t3p3tony thanks, now it only has to become available at a European reseller
I think its supposed to be a surprise, looks like it's too much to expect a structured and professional approach to distribution and notification of such distribution.
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@jayjay the problem was that the moment we announced to the user base that we are working on a new version with more features, there was a risk that our resellers would be left with old stock that they can't sell. So we were trying to let stocks of the v1.0 tool board run out before we announced the V1.1. It's not fair on our resellers to leave them with old stock, and our margins are not big enough for us to scrap and write off a large number of older boards in the supply chain.
I guess we could have increased the price of the v1.1, but we didn't want to do that.
Duet WiFi hardware designer and firmware engineer
Please do not ask me for Duet support via PM or email, use the forum
http://www.escher3d.com, https://miscsolutions.wordpress.com -
@dc42 Totally understandable. Nevertheless, I would be happy to pay 5-10 euro more for V1.1 to finance someone else getting the same amount off on a V1.0...
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@dc42 said in Announcement: Duet 3 Toolboard revision v1.1:
@jayjay the problem was that the moment we announced to the user base that we are working on a new version with more features, there was a risk that our resellers would be left with old stock that they can't sell. So we were trying to let stocks of the v1.0 tool board run out before we announced the V1.1. It's not fair on our resellers to leave them with old stock, and our margins are not big enough for us to scrap and write off a large number of older boards in the supply chain.
I guess we could have increased the price of the v1.1, but we didn't want to do that.
This reply highlights a management issue, you "should" have managed the roll out better and requested that ALL resellers advertised stock at the same time, in this manner EU/UK customers have been penalized and US customers have been placed in a privileged position.
E3D are listing as having no stock on their website but I have the following in writing : "we are still awaiting Duet3D to supply us with stock and expect to have stock mid to late march, please keep an eye on our website"
As for waiting for re-seller to deplete "old stock" how are customers going to feel after buying a v1.0 for a week later to find an updated version only became available after the reseller offloaded their old stock......
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@jayjay said in Announcement: Duet 3 Toolboard revision v1.1:
As for waiting for re-seller to deplete "old stock" how are customers going to feel after buying a v1.0 for a week later to find an updated version only became available after the reseller offloaded their old stock......
What solution so you suggest? Should we refrain from ever improving products?
Duet WiFi hardware designer and firmware engineer
Please do not ask me for Duet support via PM or email, use the forum
http://www.escher3d.com, https://miscsolutions.wordpress.com -
@dc42 said in Announcement: Duet 3 Toolboard revision v1.1:
@jayjay said in Announcement: Duet 3 Toolboard revision v1.1:
As for waiting for re-seller to deplete "old stock" how are customers going to feel after buying a v1.0 for a week later to find an updated version only became available after the reseller offloaded their old stock......
What solution so you suggest? Should we refrain from ever improving products?
I already suggested what "should" have been done, and that is to manage the roll out properly by requesting that ALL resellers go "live" with the product at the SAME time.
The manner in which Duet3D carried out the product launch penalized/disadvantaged EU/UK Customers while privileging and providing an advantage to US Customers.
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@jayjay What in the world?
This is not a case of one country’s customers being treated differently from another. Resellers are free to order stock whenever they want. Your blaming Duet3D doesn’t make any sense, are you stating that Duet3D should force resellers to buy product? That would certainly be an interesting business model.
Conversely, are resellers supposed to wait and hold their stock until all resellers have ordered? That would result in some markets having to wait longer for the newest technology, because another reseller did not order quickly. What happens if a reseller doesn’t want to carry a product? Then other resellers have ordered and paid for something they can’t sell?
If you are displeased that your desired reseller does not carry the product you want, ask them to order it. If they don’t order/carry things fast enough for your liking, look at another reseller.
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@jayjay said in Announcement: Duet 3 Toolboard revision v1.1:
As for waiting for re-seller to deplete "old stock" how are customers going to feel after buying a v1.0 for a week later to find an updated version only became available after the reseller offloaded their old stock......
Do you also get this upset when you buy a coffeemaker and a new model with an extra feature comes out a week later?
